Call Center Manager

Job DescriptionCall Center Manager / Customer Experience Manager / Customer Support ManagerResponsibilitiesManage the overall operations of the call center, including inbound and outbound customer interactions.Develop and implement strategies to enhance customer follow-up, relationship management, and customer loyalty.Create and maintain a customer database,...

Starlink Qatar Job OpportunityWe are looking for a talented IT Support Specialist to join our team at Starlink Qatar. In this role, you will provide technical support to our call center staff, resolve application-related issues, and collaborate with IT teams to enhance system performance and user experience.As an IT Support Specialist, you will have strong...

Job OverviewAt HR Available, we are committed to delivering exceptional customer experiences through our call center team. As a Call Center Team Lead, you will play a crucial role in managing the overall operations of the call center and leading a team of customer service representatives.Key ResponsibilitiesTeam Management: Supervise and develop a team of...

About the RoleWe are currently seeking a Call Center Agent to join our team at Ennismore. As a Call Center Agent, you will be responsible for handling phone calls from guests in a professional and courteous manner.Your key responsibilities will include receiving each guest call in a friendly and efficient manner, maintaining effective communication with all...

About the Role:Determine the Call Centre operational strategy by conducting reviews, capacity planning, and cost/benefit analyses; evaluating state-of-the-art technologies; defining user requirements and customer-service standards, contributing to organizational strategic plans and reviews.Develop and improve customer interaction and voice response systems;...

Job DescriptionStarlink Qatar is seeking a skilled Call Center Application Consultant to join our team. The successful candidate will be responsible for ensuring the smooth operation, maintenance, and troubleshooting of IT applications used in call center environments.Key Responsibilities:Participate in incident response, root cause analysis (RCA), and...

Call Center Operator Vacancy in Doha, QatarAttention This vacancy is temporarily suspendedOur company is looking for the following positions:FEMALE - CALL CENTER AGENTFEMALE - SALES AGENT (INBOUND AND OUTBOUND)Salary will be discussed upon interview.For interested applicants, please kindly submit your CV to:Email: pamelacamero29@gmail.comWhatsApp:...

About the JobWe are seeking an IT Application Consultant to join our team at Starlink Qatar. The ideal candidate will have a strong background in IT application support, preferably in a call center or retail environment.Main TasksSupport and TroubleshootingProvide first-level and second-level support for call center applications, addressing software and...

Job DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....

Key Responsibilities:Answer incoming calls and respond to customer inquiries.Make outbound calls to follow up with customers or provide support.Resolve customer complaints and escalate complex issues when necessary.Maintain accurate records of customer interactions in the system.Meet performance targets related to call handling, resolution time, and customer...

We are seeking an Outbound Call Center Agent to join our team at Abroad Work in Doha, Qatar. As an Outbound Call Center Agent, you will be responsible for reaching out to customers and promoting our services.About the RoleMaking outbound calls to potential customers.Providing product information and promotions to customers.RequirementsHigh school diploma or...

Customer Support: Managing incoming calls, addressing customer inquiries, and providing accurate information regarding products and services. The agent should listen to customers actively and offer solutions based on their needs.Issue Resolution: Identifying and resolving customer complaints efficiently and effectively while maintaining a positive customer...

Job DescriptionConduct business over the telephone, utilizing advanced contact technology to provide utmost customer service.Achieve Key Performance Indicators (KPIs) like average time taken to answer calls, resolve queries/process, number of call requests attended to in a day, etc., for the entire Customer Care Center.Requirements:Diploma degree graduate...

Must Haves:3+ years of outbound call center experience (ideally 5+ years)1+ year of remote work experience, preferably in a healthcare environmentExperience working in a fast-paced environment – OK with making on average 100+ calls each dayNeeds to be tech savvy: experience working with technology, computers, etc.A great communicator - both written and...

About the RoleWe are looking for a highly motivated and organized Call Center Support Specialist to handle customer inquiries and resolve issues efficiently.The ideal candidate will possess excellent communication skills, be able to multitask, and stay calm under pressure.

IKEA is one of the companies bearing Al Futtaim name, founded in Sweden over 60 years ago. At IKEA not only our furniture is down to earth, straightforward and inspiring, but so is our work ethics.Job OverviewWe are looking for a talented Call Center Agent to join our team at IKEA. As a key member of our customer service team, you will be responsible for...

About the RoleWe are seeking a highly skilled and experienced Call Center Manager to lead our Reservations Team at lxbfYeaa. The successful candidate will have a proven track record of delivering exceptional guest experiences in a luxury hotel environment.As a key member of our team, you will be responsible for supervising and leading employees, improving...

Job Title: Telephone OperatorAbout Us:Hyde Johannesburg Rosebank offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property is a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.Job...

QNB3256 - Officer Customer Care Call Center (Qatarization)Join to apply for the QNB3256 - Officer Customer Care Call Center (Qatarization) role at QNB Group.About QNBEstablished in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence...

Purpose: Highly Qualified & experienced leader to perform remarkable service delivery of telco Contact CentreContext: Working closely with the customer in terms of service delivery, maintaining customer relation, resolving gaps in BAU operations.Role Accountabilities:Developing and improving customer interaction and voice response systems; designing user...