Stocker

5 days ago

Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time
Job Description
  • Work in a fast-paced sales and labor-intensive working environment with little margin for errors as dealing with consumables and expiry date of products.
  • Monitor and maintain freshness and quality of products on display to meet food standards.
  • Frontline interface with the store customer.
  • Adheres to customer-centric environment with low margin of error considering high cost for re-work. Will be governed by various health and safety legislations.
  • Expired products for disposal would be subject to close inspection and monitoring/counting by direct supervisor/department head.
  • Establishing professional first-level relationship by effectively interacting and assisting with customers' requests and inquiries.
  • Ensures customers are consistently satisfied with services by proactively answering inquiries.
  • Check the product merchandise to ensure that it is correctly priced and displayed.
  • Report any merchandise discrepancies and disposals based on inventory, profit, and loss to the department head.
  • Cleaning and organizing shelves and displays and missing labels.
  • Takes inventory and identifies reorder needs for approval from Supervisor.
  • During delivery, ensure practice of First in First Out (FIFO) upon putting products on display.
  • Consistent in quality checks throughout the day on product freshness and stock refilling.
  • Be able to identify sensitive products and ensure quality assurance at all times.
  • Assists and suggests to Supervisor depleted stocks for re-ordering based on the movement in the stock shelves.
  • Ensure that customers receive satisfactory service and quality goods.
  • Assist customers in finding requested items or any concerns related to pricing.
  • Keep the aisles clean and organized for the customers to easily find what they are looking for.
  • Ensure safety rules, production, and sanitation standards are met.
Skills
  • High School graduate with 1 year relevant experience; college-level preferable.
  • Effective communication and customer service skills.
  • Language Speaking: Good command in English; French and Basic Arabic an added advantage.
  • GCC experience in similar industry is highly desirable.
  • Able to deliver quality service/assistance to customers.
  • Honest, proactive, dedicated, and committed; excellent eye-for-detail, organized, good numeric skills.
  • Able to work in a fast-paced working environment.
  • Physically fit to do manual labor/heavy lifting (approx. 1 kilo – 15 kilos).
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