Director of Operations

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Foundation Full time

Job Purpose:

To provide strategic leadership, manage operations, and ensure financial sustainability

Key Result Areas:

  • Develop and execute the museum's overall operational strategy, ensuring alignment with long-term institutional goals and cultural sector trends and to position the museum as a global cultural leader
  • Represent the museum at the highest level, engaging with key stakeholders, the board of directors, and external partners to secure support, funding, and collaborative opportunities
  • Serve as a key representative for the museum at national and international forums, conferences, and cultural institutions, enhancing the museum's reputation and expanding its network of influence
  • Manage museum operations, including administration, visitor services, curatorial, AV/IT, security, and maintenance
  • Ensure that the museum complies with all regulatory, legal, and ethical standards, implementing risk management strategies to protect the museum's assets and reputation
  • Oversee and lead the integration of innovative technology solutions, including digital and interactive exhibits, to enhance museum operations and the visitor experience
  • Lead the development and management of the museum's financial plan, ensuring long-term fiscal sustainability through budget management, resource optimization, and financial reporting
  • Lead, mentor, and develop the senior management team across departments, ensuring cross-departmental collaboration and operational alignment with strategic objectives
  • Direct the development of visitor service strategies that prioritize an exceptional visitor experience, driving footfall and engagement while ensuring accessibility and inclusivity
  • Oversee the planning and execution of exhibitions, educational programs, and events, ensuring they align with the museum's vision and enhance visitor engagement
  • Develop and implement strategies for sustainable growth, including environmental sustainability initiatives, capital projects, and long-term organizational development
  • Perform other reasonable tasks as assigned by the supervisor

Minimum Knowledge, Skills & Experience:

  • Master's degree in Museum Studies, Business Administration, Arts Policy and Management, Cultural Studies, or a related field; PhD is an advantage
  • 8 years of relevant full-time work experience in museum operations, cultural institution management, or a relevant field, 5 of which at a senior supervisory level
  • Experience developing and executing operational strategies that align with institutional goals
  • Experience overseeing diverse departments, including administration, visitor services, curatorial, IT, and security, within a museum or cultural setting
  • Experience representing institutions at high-profile national and international forums and engaging with stakeholders to secure partnerships and funding
  • Expertise in financial planning, resource allocation, budget planning, resource optimization and operational efficiency
  • Proficiency in integrating innovative technologies into museum operations and visitor experiences, including interactive exhibits and cutting-edge digital solutions
  • Knowledge of sustainability practices in operations and cultural institution management, including environmental initiatives and capital projects
  • Excellent writing skills with the ability to draft and edit a variety of written reports and communications and to articulate ideas clearly and concisely; Arabic proficiency is an advantage
  • Proficiency in MS Office applications
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