AMI Operator

Summary of the role

The AMI Operator is responsible for ensuring effective execution of operational work activities. The role holder is chiefly responsible for maintaining work orders and meter data as well as verifying and validating it.

The role

─ Monitor, manage and troubleshoot the Work Orders issued as part of Roll Out & daily operations.

─ Performs a variety of skilled duties in support of the (AMI) team including reading, building, installing, activating, inspecting, diagnosing, replacing, and routing AMI meters.

─ Assists in preparing all technical daily reports related to command center Operations, in a timely manner, as applicable to the role.

─ Identifies, diagnoses, and resolves operation problems.

─ Provides the necessary assistance to Supervisors/Analyst as and when required in the execution of work processes.

─ Coordinates with the departments, customer, contactors, site–team as required.

─ Handles the command center system and other associated program for meter installation and complaint system.

─ Keeps record and prepare report etc. regarding all kinds of data systems.

─ Handles extensive data tracking, sorting, updating, recording and prepares all kinds of reports with appropriate format.

─ Works in cooperation with Quality Assurance and Continual Improvement section on securing and maintain the ISO / Risk Management / ISMS certification.

─ Carries out and ensures the compliance of all activities within the Installation Section are in-line with the in-place health and safety regulations.

─ Ensures one's availability to work across all three shifts, in a 24/7 environment.

─ Performs other tasks that may be assigned from time to time.

The person

─ Technical Diploma / Degree in major of Computer/Software Engineering.

─ Minimum 1 year of experience in a similar role with hands on experience on various Operation & Maintenance (O & M) application,

─ Proficiency in handling Siemens Head End System (Siemens UDIS) in daily work efforts to track ongoing AMI system issues.

─ Ability to communicate with end user customers to resolve issues, gaps, and collect data.

─ Very strong knowledge and experience in working on PC & system applications, MS Office.

─ Basics of meter communication issues.