Account Manager
7 days ago
Client Relationship Management:
- Act as the main contact for clients, managing day-to-day communications and fostering strong, long-term relationships.
- Understand clients' business goals, brand guidelines, and marketing strategies to provide tailored solutions.
- Schedule and lead regular client meetings to discuss project updates, campaign performance, and future opportunities.
Project Management:
- Collaborate with internal teams (creative, media, digital, production, etc.) to develop and execute marketing and advertising campaigns.
- Create detailed project timelines, coordinate deliverables, and ensure all campaigns are executed on time and within scope.
- Manage campaign budgets, track expenses, and provide clients with financial updates.
Campaign Strategy and Execution:
- Support the development of marketing and advertising strategies in line with client objectives.
- Assist in the creation of campaign briefs, guiding the internal teams in developing effective marketing solutions.
- Monitor campaign performance and optimize strategies as necessary to achieve desired outcomes.
Account Growth:
- Identify new opportunities within existing accounts to upsell and cross-sell additional agency services.
- Support the Account Director in the preparation of proposals and presentations for new business pitches.
- Stay informed about industry trends, competitors, and market conditions to provide clients with relevant insights and recommendations.
Reporting and Analysis:
- Prepare regular performance reports, analyzing key metrics and campaign results to provide actionable insights.
- Conduct post-campaign analyses to measure success, identify areas for improvement, and recommend future strategies.
- Work closely with the creative, digital, production, and media teams to ensure alignment on client objectives and project goals.
- Communicate client feedback to internal teams and work to incorporate changes into ongoing projects.
- Provide support to the Account Director as needed, including contributing to strategic planning and account reviews.
Requirements:
- Bachelor's degree in Marketing, Advertising, Communications, Business, or a related field.
- 3-5 years of experience in account management or client services within a marketing, advertising, or communications agency.
- Strong understanding of marketing principles, advertising strategies, and digital media.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects simultaneously, with strong attention to detail.
- Proficiency in project management tools, PowerPoint, MS tools, and CRM software.
- Analytical mindset with the ability to interpret campaign data and provide actionable insights.
- Self-motivated, proactive, and able to work both independently and collaboratively within a team environment.
- Flexible work schedule – must be available evenings & weekends depending on accounts requirements.
- Valid passport and Qatar Residence permit for national & international travel, as required.
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