Account Resolution Manager
3 days ago
We are seeking a skilled Account Resolution Manager to join our team at Regards Studio. In this role, you will be responsible for managing overdue accounts, resolving payment issues, and ensuring timely collections while maintaining positive client relationships.
Responsibilities
- Manage and follow up on overdue accounts to ensure prompt payments.
- Reconcile accounts and recover bad debts while working closely with clients to resolve any payment disputes.
- Negotiate payment terms and settlements, balancing client satisfaction with company objectives.
- Maintain accurate records of collection activities, including contact logs and payment status.
- Collaborate with other departments (e.g., finance and legal) to facilitate smooth account resolution.
Requirements
- Minimum 3 years of experience in collections, preferably within the region.
- Bachelor's degree in Finance, Accounting, or a related field.
- Proven expertise in account reconciliation, bad debt recovery, and managing overdue accounts.
- Proficiency in both English and Arabic (written and spoken).
- Strong negotiation, conflict resolution, and interpersonal skills.
- High proficiency in MS Office (Excel, Word, PowerPoint).
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