reservation agent
4 days ago
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and luxurious atmosphere. Join our motivated and vibrant team as RESERVATION AGENT and build your career with us.
Job Description- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue. Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.
- Previous customer-related experience an asset.
- Must possess outstanding guest service skills and sophisticated verbal communication skills.
- Computer literate in Microsoft Windows applications required.
- Previous Opera experience an asset.
- High communication skills verbal and written. Perfect use of English. Command of Arabic will be considered an important asset.
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reservation agent
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full timeCompany DescriptionThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, vibrant entertainment programs, and trendy and distinguished ALL INCLUSIVE food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and a luxurious atmosphere. Join our motivated and...
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Reservation Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full timeThe Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications. Additionally, Reservation...
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Agent-Reservations
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Climbing Mountains Full timeJoin to apply for the Agent-Reservations role at Climbing MountainsPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....
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Restaurant Reservations Agent
15 hours ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.The Restaurant Reservation Agent is responsible to receive and record guests' restaurant...
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Reservations Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Full timeAs Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property, confirming room bookings, day-use bookings, and adventure park bookings. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high...
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reservation agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar RIXOS Full timeResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests.Answer questions about...
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Reservations Agent
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full timeJob Number: 25008782Job Category: ReservationsLocation: Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, QatarSchedule: Full TimeLocated Remotely? NPosition Type: Non-ManagementPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate...
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Cluster Reservations Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeAs Cluster Reservations Agent you will support the Cluster Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue...
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Reservations Agent
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth...
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Cluster Reservations Agent
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeAs a Cluster Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:Assist guests in making room reservations through various...
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Reservations Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full timeYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arriveWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow...
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Reservations Excellence Agent Tivoli
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeTivoli Hotels is dedicated to providing exceptional customer experiences, and as a Cluster Reservations Agent, you'll play a vital role in achieving this goal.You'll work closely with the Reservations Manager to drive team performance, ensuring that all SOPs are adhered to and that reservations operations run smoothly.Your primary focus will be on...
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Reservations Agent
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
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Hotel Reservations Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout This RoleWe are seeking an experienced and skilled Cluster Reservations Supervisor to join our team at Millennium Hotel & Millennium Central.Key Responsibilities:Supervise Reservation Agents: Oversee the work of reservation agents to ensure efficient booking processes and provide exceptional customer service.Implement Reservation Strategies: Assist in...
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Dining Reservation Specialist
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Full timeCompany OverviewThe Ned Doha is a luxury hotel that offers seven restaurants, 90 bedrooms, event venues, and a private members' club. We are seeking a highly skilled Restaurant Reservations Agent to join our team. Job DescriptionThe Restaurant Reservations Agent is responsible for receiving and recording guests' restaurant reservations. They must provide...
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Cluster Reservations Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAs a Cluster Reservations Supervisor at Millennium Hotel & Millennium Central, Doha, you play a key role in supporting the reservations department by overseeing reservation operations and providing exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes.Key Job...
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Guest Reservation Coordinator
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeKey Responsibilities:As a Cluster Reservations Agent at Millennium Hotels and Resorts MEA, your primary responsibilities will include:Providing accurate and efficient processing of guest reservations.Ensuring up-to-date knowledge of hotel policies and procedures.Collaborating with the reservations team to maintain accurate room inventory management.Upholding...
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Reservations Team Lead
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeThe ideal candidate for this role is an experienced and skilled supervisor with a strong background in reservations and customer service. You should have excellent communication and leadership skills, as well as the ability to analyze data and make informed decisions.You will be responsible for supervising a team of reservation agents and ensuring efficient...
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Reservation Coordinator Manager
7 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara The Marker Dublin Hotel Full timeWe are seeking a skilled Reservations Agent to join our team at Banana Island Resort Doha by Anantara. As a key member of our hospitality operations, you will be responsible for managing incoming booking inquiries, ensuring accurate input of details, and maximizing occupancy across the resort.
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Cluster Reservations Associate
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeAt Millennium Hotels and Resorts MEA, we are seeking a highly skilled Cluster Reservations Agent to join our team. As a key member of our reservations department, you will be the first point of contact for guests looking to make room reservations.This role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate...