Reservations Excellence Agent Tivoli
4 days ago
Tivoli Hotels is dedicated to providing exceptional customer experiences, and as a Cluster Reservations Agent, you'll play a vital role in achieving this goal.
You'll work closely with the Reservations Manager to drive team performance, ensuring that all SOPs are adhered to and that reservations operations run smoothly.
Your primary focus will be on maintaining and improving reservations processes, which includes guaranteeing accuracy in guest reservations, maximizing revenue opportunities, and enhancing guest and team member satisfaction.
In this role, you'll be responsible for monitoring daily arrivals for guest requests and communicating them effectively. You'll also work on inventory management, including allotments, groups blocks, and rate codes across various systems.
Assisting the Reservations Manager in up-selling within the property and ensuring optimal use of distribution channels, such as IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices is another key responsibility.
To excel in this position, you'll need to possess a deep understanding of hotel operations available technology (Opera PMS & RMS) and all distribution channels.
Familiarity with the dynamics of regional & local market, local competitors, and events of the destination is also crucial.
-
Tivoli Reservations Team Coordinator
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeAt Tivoli, we're seeking a skilled Cluster Reservations Agent to support our Reservations Manager in driving team performance. This role is responsible for ensuring all Standard Operating Procedures (SOPs) are followed.We're looking for someone who can assist in maintaining and improving reservations operations, guaranteeing accuracy in guest reservations,...
-
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeTivoli Hotels is committed to excellence in customer service, and as a Cluster Reservations Agent, you'll play a vital role in delivering exceptional experiences for our guests.You'll work closely with the Reservations Manager to drive team performance, ensuring that all SOPs are adhered to and that reservations operations run smoothly.Your primary focus...
-
Cluster Reservations and Revenue Expert
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeAs a Cluster Reservations Agent at Tivoli Hotels, you'll have the opportunity to make a significant impact on our customers' experiences.You'll work under the guidance of the Reservations Manager to ensure that all SOPs are followed, and that reservations operations are running efficiently.Your key responsibilities will include maintaining and improving...
-
Cluster Reservations Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Tivoli Full timeAs Cluster Reservations Agent you will support the Cluster Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximizing revenue...
-
Reservation Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full timeThe Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications. Additionally, Reservation...
-
Restaurant Reservations Agent
15 hours ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned's Club, a private members' club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.The Restaurant Reservation Agent is responsible to receive and record guests' restaurant...
-
reservation agent
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full timeCompany DescriptionThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, vibrant entertainment programs, and trendy and distinguished ALL INCLUSIVE food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and a luxurious atmosphere. Join our motivated and...
-
reservation agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full timeThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and luxurious atmosphere. Join our motivated and vibrant team as...
-
Agent-Reservations
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Climbing Mountains Full timeJoin to apply for the Agent-Reservations role at Climbing MountainsPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....
-
Reservations Agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar Anantara Full timeAs Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property, confirming room bookings, day-use bookings, and adventure park bookings. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high...
-
reservation agent
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar RIXOS Full timeResponsibilitiesProcess all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate and document special requests.Answer questions about...
-
Reservations Agent
6 days ago
Doha, Baladīyat ad Dawḩah, Qatar Marriott International Full timeJob Number: 25008782Job Category: ReservationsLocation: Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, QatarSchedule: Full TimeLocated Remotely? NPosition Type: Non-ManagementPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate...
-
Reservations Agent
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotel Full timeJob DescriptionWe are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent, you are responsible for maintaining effective communication on all reservations made to ensure smooth...
-
Cluster Reservations Agent
3 days ago
Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full timeAs a Cluster Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:Assist guests in making room reservations through various...
-
Guest Service Agent
15 hours ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeCompany DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job DescriptionThe...
-
Reservations Agent
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar M GALLERY Full timeYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arriveWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow...
-
Reservations Agent
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Minor International Full timeCompany DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...
-
Hotel Reservations Manager
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAbout This RoleWe are seeking an experienced and skilled Cluster Reservations Supervisor to join our team at Millennium Hotel & Millennium Central.Key Responsibilities:Supervise Reservation Agents: Oversee the work of reservation agents to ensure efficient booking processes and provide exceptional customer service.Implement Reservation Strategies: Assist in...
-
Dining Reservation Specialist
12 hours ago
Doha, Baladīyat ad Dawḩah, Qatar The Ned Full timeCompany OverviewThe Ned Doha is a luxury hotel that offers seven restaurants, 90 bedrooms, event venues, and a private members' club. We are seeking a highly skilled Restaurant Reservations Agent to join our team. Job DescriptionThe Restaurant Reservations Agent is responsible for receiving and recording guests' restaurant reservations. They must provide...
-
Cluster Reservations Supervisor
4 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeAs a Cluster Reservations Supervisor at Millennium Hotel & Millennium Central, Doha, you play a key role in supporting the reservations department by overseeing reservation operations and providing exceptional customer service. Your responsibilities include supervising reservation agents and ensuring efficient booking processes.Key Job...