Executive Sous Chef

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Calo Full time

About Calo
Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We're a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology.

Role Overview
Lead the food production team in terms of setting the standards and guidelines while ensuring the business KPIs are within the budgets and targets. The role focuses on working closely with the Operations Manager to ensure the kitchen is operating with quality, speed, and accuracy while meeting and exceeding our customers' demands. The Executive Sous Chef is a leader who provides supervision and direction and uses their market expertise to grow the kitchen production capacity whilst optimizing operations.

Main Responsibilities

  1. To monitor and control all aspects of food preparation, hygiene, and sanitation to ensure consistency and a high level of quality at all times.
  2. Assign tasks and keep everyone accountable; oversee the application of all processes as per SOPs.
  3. Maintain effective working relationships between managers and team members.
  4. Monitor and control equipment and machines functioning to ensure a smooth operation.
  5. Handle and investigate customer complaints or errors in coordination with customer service and QA Manager.
  6. Be fully aware and conversant of HACCP policies and procedures and integrate them into day-to-day operations.
  7. Work closely with the NPD trainer in maintaining the correct criteria of meals and procedures and assist with developing new meals for the localized market.
  8. Supervise the function of all employees, facilities, and costs, hence contribute to maximizing the overall profit.
  9. Assist in building an efficient team of employees through multi-skilling, multi-tasking, and flexible scheduling while taking an active interest in their welfare, safety, and development.

Ideal Candidate

Qualifications
The candidate should have a professional kitchen apprenticeship or chef's training course. Must have experience leading a large number of team members in a kitchen environment. Previous experience of not less than 10 years in quality establishments working with large volumes of food is required. Experience with healthy food concepts is a big plus. Experience in the airline catering industry is also a big plus. Must be able to communicate well in English, be currently present in Qatar, and have a higher education qualification.

Knowledge and Competency
Knowledge of various cooking methods, ingredients, and procedures. Good understanding of useful computer programs (Google Workspace). Familiarity with the industry's best practices. Strong leadership and management skills. Good time-management skills.

Personality
Strong communicator with a pleasant personality, able to lead and train with empathy and patience.

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