IT Representative/Technician-Healthcare Industry
7 days ago
Responsibilities:
- Provides desktop hardware and software problem identification and resolution for all PCs and related equipment.
- Completes hardware moves and equipment replacements for all PCs and all PC related equipment.
- Provides feedback and suggestions to the appropriate Information Services architecture teams on topics related to supported hardware and software standards.
- Supports and ensures compliance with workstation hardware and software standards (including delivery) as determined by the Information Services department.
- Communicates with team lead and manager on day-to-day environment.
- Communicates with end users and provides needed support to meet immediate customer needs.
Experience Required: 3 - 5 years of information system experience. Healthcare industry experience highly desirable.
Skills Required: Technical Skills: Knowledge on Microsoft operating systems associated with HP, Lenovo & Dell PC platforms, Cisco Call Manager and Cisco phones, HP and Xerox printers. Communicates clearly, responsively, and concisely across all levels of the organization.
Job Type: Full-time
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