Front Office Telesales Agent

3 weeks ago


Doha, Qatar MALOMATIA Full time
  • Leads and ensure customers aresatisfied enough to continue doing business with theircompany.
  • Monitoring sales performance andClosing sales deals.
  • Answering telephone callsin a timely manner and providing helpful accurate information tocallers.
  • Demonstrate high level of empathyduring interactions with the caller.
  • Makingoutgoing telephone calls to customer/clients to provide furtherinformation or to follow up on information previously given ifneeded.
  • Supporting other functions within theproject such as appointment booking, making outgoing calls forappointments, providing specific information, administrativesupport and more as instructed by linemanager.
  • Keeping database up todate
  • Ensure adherence to company policies,procedures and practices.
  • Providing goodcustomer service to clients by always demonstrating showingpositive behavior.
  • Attend training coursesrelevant to the role and implement the training asappropriate.

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