Reservations Manager

3 weeks ago


Dukhan, Qatar HILTON Full time

A Reservations Manager is responsible forachieving occupancy targets/levels as identified in the annualbudget and marketing plan for Reservations. What will I be doing?As Reservations Manager, you are responsible for achievingoccupancy targets/levels as identified in the annual budget andmarketing plan for Reservations. The Reservations Manager will workwith the Sales and Events Teams to develop future and repeatbusiness opportunities. Specifically, you will be responsible forperforming the following tasks to the highest standards: •Maximise occupancy levels by reviewing and revising revenuestrategies • Work with the Sales and Events Teams tomaximise corporate and group rates • Manage third partysites and agents to establish rates, negotiate prices, ensureproper implementation of reservations procedures, and maximiseconversion ratios in order to achieve targets for the department• Contribute to the selling strategy of the hotel, andmanage the departments' adherence to achieving thatstrategy • Understand the competitive market place andimplement approaches to ensure the hotel stays ahead in the localmarket • Ensure Team Members are developed effectively andgenerate a culture of high quality standards for relationshipbuilding, customer service, selling techniques, and billing andprocessing contracts • Build strong relationships withcustomers, Guests and Team Members in order to gain fullunderstanding of their needs and work to serve them effectively• Assist in the recruiting, managing, training anddeveloping of the Team • Participate in the organisationof hotel promotional activities What are we looking for? AReservations Manager serving Hilton brands is always working onbehalf of our Guests and working with other Team Members. Tosuccessfully fill this role, you should maintain the attitude,behaviours, skills, and values that follow: • Previousexperience with reservations in the hotel/leisure sector •Strong leadership skills to effectively manage and motivate ahigh-performing team positioned to exceed targets • Stronganalytical skills to understand key business indicators andcompetitive trends and develop approaches to these challenges• Excellent selling capabilities and the ability anddesire to coach selling techniques to Team Members •Excellent organisation and planning skills • Accountableand resilient • Flexibility to respond to a range ofdifferent work situations It would be advantageous in this positionfor you to demonstrate the following capabilities and distinctions:• Knowledge of the hotel property management systems• Previous experience in the same or similar role• Relevant degree, in a business discipline, from anacademic institution



  • Dukhan, Qatar dmc dubai Full time

    To be successful as a Reservation Agent you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers. • Assisting and advising customers who may be choosing from a variety of travel options. • Making...


  • Dukhan, Qatar dmc dubai Full time

    To be successful as a Reservation Agent youmust be able to work with minimal supervision and have excellentcustomer service skills. Additionally, you should be able toup-sell and have excellent knowledge of deals and savings availableto customers. • Assisting and advising customers who maybe choosing from a variety of travel options. • Makingreservations...

  • Receptionist

    4 weeks ago


    Dukhan, Qatar EZDAN HOLDING GROUP Full time

    • Assigns guests to the proper rooms upon check-in • Answers customer queries via phone, online, or in person • Manages phone and online reservations and event bookings. • Processes customer payments and verifies credit card information. • Maintains accurate records of bookings and payments. • Escalates more critical issues and...

  • Lobby Ambassador

    4 weeks ago


    Dukhan, Qatar SWAN GLOBAL Full time

    Ensure the lobby area is clean, organized, and visually appealing at all times. - Monitor and manage guest traffic flow, assisting with crowd management during peak periods. - Collaborate with the Front Office team to facilitate efficient check-in and check-out processes. - Maintain accurate records of guest interactions, preferences, and special requests...

  • Lobby Ambassador

    3 weeks ago


    Dukhan, Qatar SWAN GLOBAL Full time

    Ensure the lobby area isclean, organized, and visually appealing at all times. - Monitorand manage guest traffic flow, assisting with crowd managementduring peak periods. - Collaborate with the Front Office team tofacilitate efficient check-in and check-out processes. - Maintainaccurate records of guest interactions, preferences, and specialrequests to...

  • Sales Executive

    1 hour ago


    Dukhan, Qatar Intercontinental Hotel Doha Full time

    •Develop and implement Key Account Management Plans in conjunction with voco® Doha West Bay Suites business plan, including direct sales, telesales, direct mail, promotions and famils. •Develop key accounts and target accounts within corporate & identified market segments. •Maintain and regularly update database including details of sales...


  • Dukhan, Qatar Kone AB Full time

    Service Planning Coordinator page is loaded Service Planning Coordinator locationsDubai time typeFull time posted onPosted Today job requisition idRCertified as a Top Employer for UAE, Qatar, KSA, and Oman; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and...


  • Dukhan, Qatar AsiaPower Full time

    Specifically, you would be responsible for performing the following tasks to the highest standards: • Maximise all Meeting & Events Sales revenue opportunities through up selling of function items • Closely monitor accounts revenue and business production for Wedding accounts • Report to the GC&E Director on potential markets needing coverage...


  • Dukhan, Qatar Hilton Full time

    As a Masseur, you are responsible for performing the following tasks to the highest standards: • Attending Hilton Trainings and monthly departmental meetings as required • To ensure high standards of cleanliness in the department • To report any maintenance issues to Front Office Manager • Assist in all areas of the operations as...

  • Receptionist

    4 weeks ago


    Dukhan, Qatar Lifelinks International Resources Doha Full time

    About the job ReceptionistOverviewReceptionist position open for applicants with the below minimum qualifications and are willing to work in Qatar. Employer is a well-known group of companies in Qatar.Responsibilities• Greet all guests and assist them with check-in and check-out.• Maintain a positive attitude and friendly demeanor.• Respond to...

  • Director of Revenue

    2 weeks ago


    Dukhan, Qatar AccorHotels Full time

    Job Description Director of Revenue (Waterpark experience) This position is responsible for maximizing revenue contribution for the hotel and waterpark, and a thorough understanding of all booking channels and management of inventory and rate therein. - Optimizes hotel and waterpark corporate pricing strategies through the definition and management of BAR...

  • Executive Assistant

    4 weeks ago


    Dukhan, Qatar tiger recruitment Full time

    What you'll do: • Managing and maintaining busy outlook calendars highlighting potential conflicts, inputting travel data, conference calls, meetings etc. • Developing working relationships with external clients and their assistants to facilitate the information flow and scheduling process • Organizing and scheduling client and internal...


  • Dukhan, Qatar Hilton Full time

    What will I be doing? As Assistant Director of Sales, you will be responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. An Assistant Director of Sales will work to develop the sales group and groom a high-performing sales team. Specifically, you...

  • Sales Executive

    1 hour ago


    Dukhan, Qatar voco Full time

    •Develop key accounts and target accounts within corporate & identified market segments.•Maintain and regularly update database including details of sales calls and client information as per company guidelines.•Produce and conduct familiarization & entertainment programs for voco® Doha West Bay Suites for identified target...


  • Dukhan, Qatar QATAR Airways Full time

    Your specific responsibilities include: · Assess the customer satisfaction metrics and feedback to identify improvement areas and implement best practices to enhance the overall customer experience. · Review and analyse customer satisfaction survey data and feedback to identify trends, patterns, and areas of improvement. · Review and...


  • Dukhan, Qatar QATAR Airways Full time

    The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation...

  • Receptionist Cashier

    3 weeks ago


    Dukhan, Qatar Al Saraya Community Service Center Full time

    • Welcomes guests upon check-in andcheck-out, and uses guests' names. • Handlesreservations, amendments, cancellation, confirmation, check-intime, guarantee a reservation. • Familiar with thereservation system and equipment, rate structure, and specialpackages including all segments packages, travel vouchers, beddingtype, whole sale rates, location...

  • TS Controller

    4 weeks ago


    Dukhan, Qatar QATAR Airways Full time

    About Your Job: In this role, you will be part of IT Service Support Team that provides remote support to Doha and Outstation users. You will be primary escalation contact for the team. You will ensure that all Incidents are responded efficiently in timely manner within defined SLAs. You will ensure that all processes followed by the team are thoroughly...


  • Dukhan, Qatar iBossclthing Full time

    What will I be doing? Specifically, you would be responsible for performing the following tasks to the highest standards: • Maximise all Meeting & Events Sales revenue opportunities through up selling of function items • Closely monitor accounts revenue and business production for Wedding accounts • Report to the GC&E Director on potential...


  • Dukhan, Qatar Hilton Full time

    As Group, Conference, and Events (GCE)Executive, you will maximise revenue opportunities in the areas ofgroup reservations, conferences and events by driving sales leadsand increasing conversions. The GC and E Sales Executive willinteract frequently with Guests and customers with the intention ofearning repeat and expanded business. Specifically, a...