Bellman
3 months ago
A Bellman, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: • Serve as a key point of contact for Guests and efficiently respond to Guest enquiries • Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others • Process and deliver messages for Guests • Deliver and safely storage Guest luggage • Stay current with all hotel services as well as daily VIP requests and special events • Ensure orderliness and safety guidelines around the lobby and front door areas • Provide support to Management as required, in cases of emergency • Project a professional manner with an emphasis on hospitality and Guest service • Maintain a clean, healthy, and safety working area • Act in accordance with policies and procedures when working with front of house equipment and property management systems What are we looking for? Bellman serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • Positive attitude and good communication skills • Commitment to delivering a high level of customer service • Excellent grooming standards • Flexibility to respond to a variety of different work situations • Ability to work on your own and as part of a team • Knowledge of the local area It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • Previous experience working in Bellman in a hotel environment What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
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Bellman
2 months ago
Al Wakrah, Al Wakrah, Qatar Hilton Dubai Full timeJob Title: BellmanA key role in providing exceptional guest experiences at Hilton Dubai, the Bellman serves as the primary point of contact for guests and VIP guests throughout their stay. This role requires a high level of customer service, excellent communication skills, and a positive attitude.Key Responsibilities:Provide information, advice, and booking...
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Bellman
1 month ago
Al Wakrah, Al Wakrah, Qatar Hilton Dubai Full timeJob Title: BellmanA key role in providing exceptional guest experiences at Hilton Dubai, the Bellman serves as a vital point of contact for guests and VIP guests throughout their stay. This role requires a high level of customer service, excellent communication skills, and a positive attitude.Key Responsibilities:Provide information, advice, and booking...
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Bellman
2 months ago
Al Wakrah, Al Wakrah, Qatar Hilton Dubai Full timeJob Title: BellmanA key role in providing exceptional guest experiences at Hilton Dubai, the Bellman serves as a vital point of contact for guests and VIP guests throughout their stay. This role requires a high level of customer service, excellent communication skills, and a positive attitude.Key Responsibilities:Provide information, advice, and booking...
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Bellman
4 weeks ago
Al Wakrah, Al Wakrah, Qatar Hilton Dubai Full timeBellman Job DescriptionA Bellman at Hilton Dubai is a key point of contact for Guests and VIP Guests, providing information about the hotel and local vicinity.Key Responsibilities:Guest Services: Serve as a key point of contact for Guests and efficiently respond to Guest enquiries.Information and Booking Services: Provide information, advice, and booking...
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Bellman
2 months ago
Al Wakrah, Al Wakrah, Qatar Hilton Dubai Full timeBellman Job DescriptionKey Responsibilities:Provide exceptional guest service and act as a key point of contact for guests and VIP guests throughout their stay.Offer information, advice, and booking services for a wide range of guest inquiries, including city tours, theatre tickets, restaurants, and more.Process and deliver messages for guests, and ensure...
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Guest Service Manager
2 months ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service ManagerJob SummaryWe are seeking a highly skilled and experienced Assistant Guest Service Manager to join our team at Accor. As a key member of our hospitality team, you will be responsible for leading the Concierge Team, Valet Parking, Bellman, and Drivers to deliver exceptional service to our guests.Key Responsibilities:Attend daily...
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Guest Service Manager
2 months ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service ManagerJob SummaryWe are seeking a highly skilled and experienced Assistant Guest Service Manager to join our team at Accor. As a key member of our hospitality team, you will be responsible for leading the Concierge Team, Valet Parking, Bellman, and Drivers to deliver exceptional service to our guests.Key Responsibilities:Attend daily...
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Guest Service Manager
2 months ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service Manager Job OverviewAttend Daily Briefings and Meetings to Stay InformedLead the Concierge Team, Valet Parking, Bellman and Drivers to Deliver Exceptional ServiceEnsure Team Members Have Current Knowledge of Hotel Products, Services, and Local Area InformationMonitor Quality Management System (QMS) Reports for Bellman Effectiveness...
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Assistant Guest Service Manager
5 months ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service Manager Job Description Attend Daily BriefingsOrganize & Lead the Concierge Team, Valet Parking, Bellman and Drivers to ensure Service ExcellenceEnsure Team Members have current Knowledge of Hotel Products, Services and Good Knowledge of local areas.Monitor the QMS reports for Bellman EffectivenessClose all Glitches which is related...
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Assistant Guest Service Manager
4 weeks ago
Al Rayyan Municipality, Qatar Accor Full timeAssistant Guest Service ManagerJob SummaryWe are seeking a highly skilled and experienced Assistant Guest Service Manager to join our team at Accor. As a key member of our Guest Service team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.Key ResponsibilitiesAttend daily briefings to stay...
