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Branch Manager

4 months ago

Doha, Qatar Al Rawabi Hypermarket Full time

At Aristocrat, We are on a mission to find the best talent potential individuals in thirst for innovation & Knowledge evolution.

Career in Aristocrat Involves remote modality and several cutting edge stipend linked corporate certification in house programs.


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As part of our onboarding process, we request that you complete a 20-day unpaid individual development focused team induction period prior to commencing your employment..

We are seeking Telecallers to join our team and assist with our outbound and inbound customer calls. The ideal candidates will possess excellent communication skills, a friendly demeanor, and a strong customer focus.

Responsibilities:

  • Conduct outbound calls to customers to promote our products or services
  • Handle inbound calls from customers and provide information, resolve issues, and address concerns
  • Follow up with customers to ensure customer satisfaction and identify potential areas for improvement
  • Maintain accurate and detailed records of all calls made and received
  • Meet or exceed individual and team sales and call volume targets
  • Collaborate with other team members to improve call center performance and customer satisfaction
  • Stay up-to-date with product or service offerings, industry trends, and customer needs

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Requirements
  • High school diploma or equivalent required; associates or bachelors degree preferred
  • Proven experience as a telecaller or in a similar customer service role
  • Excellent communication skills, both verbal and written
  • Strong customer focus and ability to handle customer concerns and complaints in a professional manner
  • Ability to work independently and as part of a team in a fast-paced environment
  • Strong organizational and time-management skills
  • Proficiency in basic computer applications and CRM software


Benefits

Extreme Learning and training environment.

Continuous growth every 3 months financially & in Responsibilities.

Compensation based on contribution value.



Telecaller Outbound calls Inbound calls Customer service Sales targets Call center Customer satisfaction Communication skills CRM software Time-management skills