In Room Dining Supervisor

1 month ago


alGhuwayriyah, Qatar AccorHotels Full time

100% remote job In Room Dining Supervisor | AccorHotels | Qatar Job description / Role Employment: Full Time Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Job Description Scope and Objectives You are responsible for, but not limited to, the overall management of the restaurant. To provide back up for the Assistant Manager and offer support in ensuring that the highest standards of service are offered to our guests. Key Deliverables and Responsibilities – Ensure correct grooming standards are followed at all times – Responsible for the smooth operation of his/her specific area – Follow the Care Programme at all times – Follow up on all financials, LQA, Forbes and TrustYou targets – Is aware of the daily, monthly and yearly financial targets – Actively contributes towards the achievement of financial targets – All issues and negative guest feedback need to be properly reported on Glitch system – Following up on opening and closing checklists – Maintains the HACCP & FIFO standards as required by the regional governing body – Handle financial procedures according to guidelines set by the finance department – Responsible for linking all facets of service, cuisine and entertainment – Assume the responsibility of daily operations – Handles security incidents, guest complaints with confidence and in a professional manner – Attend daily briefings prior to commencement of shift – Ensure all appropriate equipment is on hand for each service period – Attend trainings and monitor waiters’ performances – Responsible of the grooming of all waiters



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