Contact Center Officer

Job Description: Qatar National BroadbandNetwork (QNBN) is currently seeking a dedicated and resourcefulContact Center Officer to join our team. This position will bebased in Doha, Qatar, and will be offered as a part-time role withthe opportunity for remote work. Responsibilities: - Handle inboundand outbound customer inquiries via phone, email, and chat in...

answers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.…About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable…Responsibilities: Make calls...

Your specific responsibilities include: • Analyze as-is processed and perform gap analysis, subsequently derive the to-be processed and prepare business requirements for features and functionalities required in the IT software for improving user experience and processes. • Create functional and technical specification documents and ensure relevant...

Job Summary Call Center Officer will answer and direct all The View Hospital’s incoming telephone calls, and lines of business using a computer-based system. In this role, the call center officer will process all telephone calls to the main telephone number, respond to all patients schdeduling system, emergency calls and codes, providing the...

As Senior Operations Office, you will be responsible for supporting the implementation, administration and management of integrated global Contact Center software applications. You will be responsible for implementation of functional requirements, business continuity and optimization plan according to business requirements. As Technical expert, you will act...

Job Summary Call Center Officer will answerand direct all The View Hospital’s incoming telephonecalls, and lines of business using a computer-based system. In thisrole, the call center officer will process all telephone calls tothe main telephone number, respond to all patients schdedulingsystem, emergency calls and codes, providing the...

We are pleased to announce an incredibly exciting opportunity to join our Human Resources team based in NYC. As the HR Officer based on-site in our mid-town NY office, you will add immediate value by providing HR support across the Americas, in the areas of employee relations, compensation and benefits, leadership development, performance management, and...

About the role: As an Administration Officer, you will be responsible for helping us achieve this ambition through: • Acting as a first point of contact: dealing with correspondence and phone calls. • Assisting in time and daily management, scheduling of meetings, correspondence, and note taking. • Answering phone calls, takes notes,...

Your specific responsibilities will include: • Respond professionally to in-bound calls from customers and queries. Sell, up-sell and cross-sell Qatar Airways products and services to the customers. • Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and...

Job Description: We arelooking for a dynamic and enthusiastic Client Relations Officer tojoin our team at Ooredoo Q.P.S.C. in Doha, QA. As a ClientRelations Officer, you will be responsible for building andmaintaining strong relationships with our clients, ensuring theirneeds are met and providing excellent customer service.Responsibilities: - Act as the...

Job Description: We are looking for a dynamic and enthusiastic Client Relations Officer to join our team at Ooredoo Q.P.S.C. in Doha, QA. As a Client Relations Officer, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and providing excellent customer service. Responsibilities: - Act as...

The ideal candidate will provide general administrative and secretariat support in day-to-day functions. Promote high standards of corporate values through correspondence, telephone, and personal contact. Handle confidential and sensitive issues, which require a high degree of discretion ant tact. Records / document control and maintenance for all...

- Service Cardmembers enquiries primarilyface to face and over the phone, ensuring at all times that allrequests are responded to in a timely and professional manner. -Provide first contact resolution on all Cardmember enquiries forany customer service related enquiries and facilitate theinformation from other departments to the benefit of theCardmember. -...

- Service Cardmembers enquiries primarily face to face and over the phone, ensuring at all times that all requests are responded to in a timely and professional manner. - Provide first contact resolution on all Cardmember enquiries for any customer service related enquiries and facilitate the information from other departments to the benefit of the...

Job Alert You will beupdated with latest job alerts via email Valid email field requiredSend jobs Job Alert You will be updated with latest job alerts viaemail Valid email field required Send jobs Collating contracts,timesheets and reports. Drafting presentations and formattingdocuments. Supporting senior team members with administrativefunctions....

Job Alert You will be updated with latest job alerts via email Valid email field required Send jobs Job Alert You will be updated with latest job alerts via email Valid email field required Send jobs Collating contracts, timesheets and reports. Drafting presentations and formatting documents. Supporting senior team members with administrative functions....

Responsibilities • Responsible for timely communication of any security incident reported in shift to DM and start preparing incident/detailed security reports, upon receiving appropriate approval. • Responsible to perform daily functionality checks of CCTV, Microphones, Duress and AC system. Maintain records, raise fault calls and liaise with...

Org. Setting and ReportingThis post islocated in the Programme Office in the State of Qatar (POQAT),Office for the Gulf Cooperation Council Region (OGCCR) of theUnited Nations Office on Drugs and Crime (UNODC) in Doha, Qatar.The incumbent will work under the direct supervision of theProgramme Coordinator (Chief of Center) of the United NationsRegional Center...

Position Overview:The Customer Experience Engineering Manager for malomatia’s Contact Center plays a crucial role in optimizing customer interactions and ensuring seamless operations within the contact center environment. This role involves overseeing a team of engineers and consultants dedicated to enhancing customer experiences through technology,...

Org. Setting and ReportingThis post is located in the Programme Office in the State of Qatar (POQAT), Office for the Gulf Cooperation Council Region (OGCCR) of the United Nations Office on Drugs and Crime (UNODC) in Doha, Qatar. The incumbent will work under the direct supervision of the Programme Coordinator (Chief of Center) of the United Nations Regional...