Service Delivery Duty Manager Catering Operations

3 weeks ago

alWakrah, Qatar QATAR Airways Full time

As a Service Delivery Duty manager, you will be responsible for handling an Operations shift independently and able to control the department activities as a whole. Manage all operational aspects of service delivery department during the shift and ensure that products and services for flights and non-flights orders (Lounges, Crew training etc.) are delivered to agreed standards within the budget and in line with the hygiene procedures. To achieve success in this role you will need to: • Implement management instructions including customer service aircraft delivery and handling, food safety, HACCP, quality control and health and safety. • Implementation of full ramp safety program and the compliance of the department with all documents that should be used during training and monitoring. • Suggests operations solutions by analysing systems and procedures that are currently in place and proposing alterations to current procedures to increase efficiency. Create new solutions for concerns that do not have set procedures. • Maintain high quality of service during the shift. • Meet with the airline representatives in relation to aircraft uplifts, staff movements and reasonable ad hoc requests. • Reports all non-conformances, investigates and implements corrective actions to the Senior Management. • Responsible for implementing security instrcutions, safe working practices and procedures in accordance with QR policies. • Ensure on-time performance and effectiveness of the departments through defined procedures, controls and personnel management. • Investigate, conclude and report incident (s), accident (s) and flight delays. • Conduct spot-checks internally andexternally in order to ensure that operations are carried on as per the airline standards on schedule. • Manage the maintenance of QACC Transport Fleet by Coordinating with QAS maintenance and other service providers regarding the maintenance schedule and reporting any maintenance discrepancies during the day. Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible. Qualifications You should have at least Relevant College or University Qualification to min Bachelor’s Level with minimum 5 years of job-related experience preferably within Airline / Volume Catering Unit. It is preferred if you have had experience in a medium/large flight catering unit leading a team of Operations staff in the position of Duty Manager/Officer. Essential • Specialised knowledge of Catering operations and roistering/scheduling • Ability to manage the working hours and ensure productivity of manpower effectively • Ability to perform under high work pressure • Good command over English language • Effective communication/presentation skills • Managerial skills - Ability to delegate work, set clear direction and manage workflow

  • Service Delivery Duty Manager Catering Operations

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar QATAR Airways Full time

    As a Service Delivery Duty manager, you will be responsible for handling an Operations shift independently and able to control the department activities as a whole. Manage all operational aspects of service delivery department during the shift and ensure that products and services for flights and non-flights orders (Lounges, Crew training etc.) are delivered...

  • Senior Manager Catering Operations

    4 weeks ago

    al-Jumayliyah, Qatar QATAR Airways Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Senior Manager Catering Operations

    2 weeks ago

    al-Jumayliyah, Qatar QATAR Airways Full time

    As a Senior Manager Catering Operations, you will responsible for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Work across the organisation to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores....

  • Senior Manager Catering Operations

    1 month ago

    al-Ghuwayriyah, Qatar QATAR Airways Full time

    Operational • Reviews and recommends in/outsourcing opportunities to ensure best value from all delivery activity. • Accountable for the daily operational aspects of Catering Services including taking appropriate action and for making timely decisions to ensure delivery of catering at all times 24/7 whilst protecting safety and operational...

  • Senior Manager Catering Operations

    4 weeks ago

    al-Ghuwayriyah, Qatar QATAR Airways Full time

    Operational • Reviews and recommends in/outsourcing opportunities to ensure best value from all delivery activity. • Accountable for the daily operational aspects of Catering Services including taking appropriate action and for making timely decisions to ensure delivery of catering at all times 24/7 whilst protecting safety and operational...

  • Senior Manager Catering Operations

    2 weeks ago

    Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full time

    Operational Reviews and recommends in/outsourcing opportunities to ensure best value from all delivery activity. Accountable for the daily operational aspects of Catering Services including taking appropriate action and for making timely decisions to ensure delivery of catering at all times 24/7 whilst protecting safety and operational integrity. ...

  • Catering Manager

    3 weeks ago

    Al-Khawr, Qatar Newrest Full time

    Responsible for overall catering services for a O&G comprehensive remote site Facility Management project: **Work location**: Ras Laffan Industrial City (RLIC) - Site Office **Work conditions**: Accommodation at the site, one day off a week, 15 days off after 6 months Service, 2 Round trip Tickets to home country per year. **Major responsibilities of the...

  • Catering Performance Specialist

    1 month ago

    al-Ghuwayriyah, Qatar QATAR Airways Full time

    As a Catering Performance Specialist, you will be responsible to manage the performance of a group of catering suppliers ensuring for consistent high-quality delivery in full compliance with QR standards, procedures and budgets. Represents caterer views within Catering Services and ensures clear communication of requirements and standards to supplier group....

  • Catering Performance Specialist

    4 weeks ago

    al-Ghuwayriyah, Qatar QATAR Airways Full time

    As a Catering Performance Specialist, you will be responsible to manage the performance of a group of catering suppliers ensuring for consistent high-quality delivery in full compliance with QR standards, procedures and budgets. Represents caterer views within Catering Services and ensures clear communication of requirements and standards to supplier group....

  • Catering Manager

    2 weeks ago

    Al Udeid Air Base, Qatar IAP Worldwide Services, Inc Full time

    **MUST BE A US CITIZEN **OCONUS** QATAR** As the **Catering Manager**, you shall support base wide DV meal requests with catering services required. The Catering Manager shall support these commitments with event planning, set-up/tear down, serving of food, replenishment of supplies, bussing/clearing of tables and tear down functions at facilities, lounges...

  • Service Delivery Manager

    2 weeks ago

    Al Wakrah, Al Wakrah, Qatar baker hughes qatar Full time

    As Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) – North Gulf (NGF), you will have full accountability for achieving the business key performance indicators as well as managing all activities in NGF including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country.As Service Delivery Manager - OIC -...

  • Service Delivery Manager

    2 months ago

    al-Wakrah, Qatar baker hughes qatar Full time

    As Service Delivery Manager - Oilfield & Industrial Chemicals (OIC) – North Gulf (NGF), you will have full accountability for achieving the business key performance indicators as well as managing all activities in NGF including responsibility for P&L, Account Management Teams, and all Product Line personnel in-country.As Service Delivery Manager - OIC...

  • Catering Performance Specialist

    3 weeks ago

    al-Jumayliyah, Qatar QATAR Airways Full time

    Other key responsibilities are: • Acts as a Key Account Manager managing the supply of catering services from a group of stations in line with budgeted costs ensuring control of meal wastage and identification of savings opportunities. • Ensures that all services provided are in line with Qatar Airways food safety, Halal and operational...

  • Catering Performance Specialist

    2 weeks ago

    al-Jumayliyah, Qatar QATAR Airways Full time

    Other key responsibilities are: Acts as a Key Account Manager managing the supply of catering services from a group of stations in line with budgeted costs ensuring control of meal wastage and identification of savings opportunities. Ensures that all services provided are in line with Qatar Airways food safety, Halal and operational performance standards -...

  • Alternate Catering Manager

    2 weeks ago

    Al Udeid Air Base, Qatar IAP Worldwide Services, Inc Full time

    **MUST BE A US CITIZEN **OCONUS** QATAR** As the **Alternate** **Catering Manager**, you will work with the Catering Manager to support base wide DV meal requests with catering services required. In the absence of the Catering Manager, you will assume full responsibility for catering events. You will support with event planning, set-up/tear down, serving...

  • Catering Assistant

    2 weeks ago

    Al Udeid Air Base, Qatar IAP Worldwide Services, Inc Full time

    MUST BE A US CITIZEN OCONUS QATARAs the Event & Catering Coordinator you will work with the Catering Manager to support base wide DV meal requests with catering services required. You will support with event planning, set-up/tear down, serving of food, replenishment of supplies, bussing/clearing of tables and tear down functions at facilities, lounges and...

  • Service Delivery Manager

    3 months ago

    al-Ghuwayriyah, Qatar Thales Full time

    We have been present in Qatar for over 35 years and with over 350 employees to date and we are growing rapidly. Thales in Qatar is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Our people are working on two major urban rail projects; the Doha Metro and Lusail Tramway and...

  • Service Delivery Manager

    4 weeks ago

    al-Ghuwayriyah, Qatar Thales Full time

    We have been present in Qatar for over 35 years and with over 350 employees to date and we are growing rapidly. Thales in Qatar is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Our people are working on two major urban rail projects; the Doha Metro and Lusail Tramway and...

  • Service Delivery Coordinator

    2 months ago

    al-Wakrah, Qatar Baker Hughes Full time

    Responsiblity: • Maintainingpositive relationships withcustomers. • Identifying customer needs andoverseeing service delivery within the businesscontext. • Leading the service delivery team,managing conflict, and ensuring the team's processes andtasks are carried out efficiently. • Managingfinances and budgets. • Determining ways...

  • Service Delivery Manager

    4 weeks ago

    Al-Wakrah, Qatar Baker Hughes Full time

    **Service Delivery Manager - Oilfield & Industrial Chemicals - North Gulf** **Do you enjoy being part of a team that provides high-quality chemical services for our customers?** **Are you a Service Delivery Manager that is motivated to deliver?** **Join the Service Delivery Team** We are a leader in Chemical Solutions for the Energy Industry. Our...