Service Delivery Coordinator
2 months ago
Responsiblity: • Maintainingpositive relationships withcustomers. • Identifying customer needs andoverseeing service delivery within the businesscontext. • Leading the service delivery team,managing conflict, and ensuring the team's processes andtasks are carried out efficiently. • Managingfinances and budgets. • Determining ways toreduce costs without sacrificing customersatisfaction. • Assessing customer feedback andusing your creativity to establish, improve, and refineservices. • Remaining organized and meetingdeadlines. • Building partnerships and liaisingwith team leaders to determine the company's services,delivery criteria, and solutions for issues that mayarise.
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