Duty Free Store Manager
4 weeks ago
• Monitor customer service standards in store and work with DMs and Supervisors to deliver “GUEST” service standards to all HIA guests. • Communicate shop KPI targets to DMs in a timely manner and ensure all DM’s, Supervisors and the team members are aware of KPI targets. Review and discuss weekly store performance DMs and identify actions to improve performance. • Collaborate with other departments to discuss and address department pertinent issues i.e marketing, IT, admin, merchandising, warehouse, learning and development, projects, etc. • Monitor staff standards in terms of grooming, time and attendance, and general attitude on the shop floor. • Monitor store standards i.e signages, cleanliness, stocks, lighting, etc. Implement daily checklist and conduct daily store walks with DMs to ensure world class store standards are maintained at all times. • Ensure all operational QDF SOP’s are in compliance and review monthly security reports with Duty Managers and identify priority actions to mitigate losses. • Manage team performance, conduct people performance management reviews in an unbiased and constructive manner, provide regular feedback and create performance development plans. • Review shrinkage results with Retail Manager and create action plan to minimise shrinkage. • Provide feedback on product performance/issues to respective Category Managers. • Work with Retail Manager to address out of stock issues with respective buyers to work out interim plan to mitigate losses. • Complete and discuss weekly store performance with Retail Manager and agree on an action plan. • Liase with HR to address and resolve any disciplinary issues. • Work with DMs to create a culture of excellence through mentoring, feedback, and coaching methods. Train managers and staff on excellent customer service skills through shadowing, on the job training, etc. • Identify commercial opportunities in the store to maximise sales opportunities and work with Retail Manager to formulate plans to maximise sales opportunities. • Assigned as Manager on shift upon business requirement to ensure smooth operations across all locations while also being responsible for carrying the Manager on shift mobile and being the lead point of contact for any issues or concerns. • Perform other department duties related to his/her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Qualifications About you: The successful candidate will have the following qualifications and skills: • High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 5 years of job-related experience • Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience. Experience in retail, developing, managing and influencing people and the bottom line results. • Experience in customer facing and fast paced business. • Experience in managing 50-200 size team.
-
Duty Free Store Manager
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAbout the role: As Duty Free Store Manager you will be responsible to manage and deliver efficient and effective store management by creating a culture of excellence and developing high performance teams to deliver strong KPI performance and world class experience to all guests. Work with Duty Managers to plan effective deployment of resources in line with...
-
Duty Free Store Manager
3 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAbout the role: As Duty Free Store Manager you will be responsible to manage and deliver efficient and effective store management by creating a culture of excellence and developing high performance teams to deliver strong KPI performance and world class experience to all guests. Work with Duty Managers to plan effective deployment of resources in line with...
-
Duty Free Store Manager
1 month ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeAbout the role: As Duty Free Store Manager you will be responsible to manage and deliver efficient and effective store management by creating a culture of excellence and developing high performance teams to deliver strong KPI performance and world class experience to all guests. Work with Duty Managers to plan effective deployment of resources in line with...
-
Duty Free Store Manager
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeAbout the role: As Duty Free Store Manager you will be responsible to manage and deliver efficient and effective store management by creating a culture of excellence and developing high performance teams to deliver strong KPI performance and world class experience to all guests. Work with Duty Managers to plan effective deployment of resources in line with...
-
Duty Free Store Manager
2 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeMonitor customer service standards in store and work with DMs and Supervisors to deliver "GUEST" service standards to all HIA guests. Communicate shop KPI targets to DMs in a timely manner and ensure all DM's, Supervisors and the team members are aware of KPI targets. Review and discuss weekly store performance DMs and identify actions to improve...
-
Store Manager
2 months ago
al-Jumayliyah, Qatar LandMark Group Full timeSales and Commercial Profit Achieve the revenue targets for the store Achieve target productivity metric ( sales per person per day, staff per sqft) for the store Actively seeks ways to achieve or exceed shop sales targets Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations Interpret and act on...
-
al-Jumayliyah, Qatar QATAR Airways Full timeThe Qatar Airways Group Recruitment Event in Bhutan Our story started with just four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure, instead, we dare to achieve what’s never been done...
-
Store Manager
2 weeks ago
al-Jumayliyah, Qatar Bulgari Full timeMAIN ACCOUNTABILITIESBusiness Management:Manage the boutique in order to achieve sales objectives and store and service KPI s, ensuring to spend most of the time on the shop floor with sales team and clientsConcur to the definition of action plans related to the mystery shopping and Voice of the Client results and ensure their implementationClient...
-
Store Manager
2 months ago
al-Jumayliyah, Qatar Bulgari Full timeMAIN ACCOUNTABILITIESBusiness Management:Manage the boutique in order to achieve sales objectives and store and service KPI s, ensuring to spend most of the time on the shop floor with sales team and clientsConcur to the definition of action plans related to the mystery shopping and Voice of the Client results and ensure their implementationClient...
-
Store Manager
2 weeks ago
Al-Jumayliyah, Qatar Bulgari Full timeMAIN ACCOUNTABILITIESBusinessManagement:Manage the boutique in order to achieve sales objectivesand store and service KPI s, ensuring to spend most of the time onthe shop floor with sales team and clientsConcur to the definitionof action plans related to the mystery shopping and Voice of theClient results and ensure their implementationClient...
-
Store Manager I
2 months ago
al-Jumayliyah, Qatar Chalhoub Group Full timeJob Summary:Our Store Manager is responsible for ensuring that the store maximizes its commercial performance and delivers exceptional Guest Experience. Our Store Manager will drive both eNPS and cNPS through the implementation of People and CX strategiesJob Responsibilities:Drive in-store CX initiativesPlan succession of team members in terms of...
-
Duty Manager
2 weeks ago
al-Jumayliyah, Qatar Kempinski Hotels Full timeDuty Manager - Preferably Arabic Speaker Application Deadline: 30 June 2024 Department: Rooms Division, Front Office & Guest Services Employment Type: Fixed Term - Full Time Location: Qatar - Doha Reporting To: Front Office Manager Description Under the guidance of the Front Office Manager assess, evaluate and ensure that long-term and short-term of the...
-
Store Supervisor Nike Qatar
2 months ago
al-Jumayliyah, Qatar GMG Full time Supports in delivering the store annual sales targets Assists in maintaining proper coverage and schedule so as to ensure the store maintains high levels of customer service Conducts store operations audits to ensure compliance with the required store standard operating policies Oversees the store’s after sales processes and ensures...
-
Category Demand Planning Officer
1 month ago
al-Jumayliyah, Qatar QATAR Airways Full timeAs a Category Demand Planning Lead Officer, you are responsible for undertaking replenishment activities for a product area against agreed range plans and to identify and action agreed opportunities to optimize sales, stockholding and profit. Pro-actively support the Planning Manager in driving the Planning Strategy for the Category on a daily basis, as well...
-
Category Demand Planning Officer
4 weeks ago
al-Jumayliyah, Qatar QATAR Airways Full timeAs a Category Demand Planning Lead Officer, you are responsible for undertaking replenishment activities for a product area against agreed range plans and to identify and action agreed opportunities to optimize sales, stockholding and profit. Pro-actively support the Planning Manager in driving the Planning Strategy for the Category on a daily basis, as well...
-
Store Manager
2 weeks ago
Al Wakrah, Al Wakrah, Qatar LandMark Group Full timeSales and Commercial Profit Achieve the revenue targets for the store Achieve target productivity metric ( sales per person per day, staff per sqft) for the store Actively seeks ways to achieve or exceed shop sales targets Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations Interpret and act on...
-
Store Manager
4 weeks ago
al-Wakrah, Qatar LandMark Group Full timeSales and Commercial Profit Achieve the revenue targets for the store Achieve target productivity metric ( sales per person per day, staff per sqft) for the store Actively seeks ways to achieve or exceed shop sales targets Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations Interpret and act on...
-
Store Manager
1 month ago
al-Ghuwayriyah, Qatar LANDMARK Group Full timeA Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. Key...
-
Hygiene Supervisor
1 week ago
al-Jumayliyah, Qatar QATAR Airways Full timeOperational accountabilities include: • Responsible for the implementation, and maintenance of the FSMS Food safety management system, drafting the procedures and auditing documentation for compliance. • Provide guidance to managers, supervisors, and employees to maintain compliance with FSMS HACCP, Food Safety and Quality Systems program,...
-
Store Manager
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar LANDMARK Group Full timeA Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment. Key...
