Fedex Customer Support Client Calling Error Resolving Remote 320Day
4 weeks ago
Qualifications
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Secondary school confirmation or identical instruction
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3+ long stretches of particular experience
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Phenomenal verbal and composed relational abilities
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For recently added team members, should meet all FedEx Office work capabilities in force at season of employing
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Capacity to remain during whole shift, barring feast and rest periods
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Capacity to move and lift 55 pounds
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Capacity, on a predictable premise, to twist/curve at the midsection and knees
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Capacity, on a reliable premise, to discuss successfully with clients, merchants, and other colleagues
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Capacity, consistently, to work in a quick moving climate, under significant tension
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Capacity, on a reliable premise, to keep up with consideration and fixation for expanded timeframes
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Capacity, on a reliable premise, to work with insignificant management
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Capacity, on a predictable premise, to report routinely to work and keep up with laid out business hours to help the FedEx Office business; customary participation or potentially detailing could incorporate normal participation at an actual area as well as keeping up with laid out business hours relying upon the degree and nature of the position
Responsibilities
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The Store Expert reliably conveys a positive client experience to all clients, using consultative abilities to expect client needs, propose choices and give arrangements
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This client assistance centered colleague is learned in every aspect of the Store's business, including print, signs and illustrations, and delivery
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They will be answerable for taking requests, planning exercises in the Store, giving valuing and item data, and suggesting fitting FedEx Office items and administrations
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The Store Specialist will work and keep a wide assortment of hardware, move boxes and gear, stock materials, deal with the creation line and result, oversee complex ventures, oversee retail supply, and complete doled out errands in light of need
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Adheres to directions of managers and helps other colleagues in performing store capabilities
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Aids the preparation of store colleagues
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Exhibits consultative ways of behaving in a retail climate to see every client's individualized need
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Gives client skill in printing, signs and illustrations and transportation product offerings and can suggest proper FedEx Office items and administrations
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Gives an exceptional client assistance experience by utilizing consultative abilities to expect client needs, recommend choices, and track down answers for address client issues
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Guarantees all client issues are settled rapidly and as per the general inclination of the client
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Takes complex client orders utilizing request frameworks and gives exact valuing data
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Gathers allocates gets ready products for delivery by enveloping things by protection, embedding things into steel trailers, weighing bundles, and joining marks to packages
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Sets up and works printing, restricting, and other related gear utilizing client provided unique media and reports
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Guarantees secrecy of client information and cautious treatment of reports, media, and bundles
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Cleans, fixes, and stocks all retail location printing and transportation hardware and supplies to give ideal execution and accessibility
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Stays current on retail location marketing materials and guarantees legitimate presentation of all retail region item and signage
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Makes a preplanned move to forestall blunders and waste
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Finishes required monetary desk work and may help with monetary detailing including everyday deals, close-outs and bank stores
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Searches for chances to further develop information and abilities inside the retail location
Benefits
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Salary:- $320/Day
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