Fedex Customer Support Client Calling Error Resolving Remote 320Day

4 weeks ago


alJumayliyah, Qatar FedEx Logistics Full time

Qualifications

Secondary school confirmation or identical instruction

3+ long stretches of particular experience

Phenomenal verbal and composed relational abilities

For recently added team members, should meet all FedEx Office work capabilities in force at season of employing

Capacity to remain during whole shift, barring feast and rest periods

Capacity to move and lift 55 pounds

Capacity, on a predictable premise, to twist/curve at the midsection and knees

Capacity, on a reliable premise, to discuss successfully with clients, merchants, and other colleagues

Capacity, consistently, to work in a quick moving climate, under significant tension

Capacity, on a reliable premise, to keep up with consideration and fixation for expanded timeframes

Capacity, on a reliable premise, to work with insignificant management

Capacity, on a predictable premise, to report routinely to work and keep up with laid out business hours to help the FedEx Office business; customary participation or potentially detailing could incorporate normal participation at an actual area as well as keeping up with laid out business hours relying upon the degree and nature of the position

Responsibilities

The Store Expert reliably conveys a positive client experience to all clients, using consultative abilities to expect client needs, propose choices and give arrangements

This client assistance centered colleague is learned in every aspect of the Store's business, including print, signs and illustrations, and delivery

They will be answerable for taking requests, planning exercises in the Store, giving valuing and item data, and suggesting fitting FedEx Office items and administrations

The Store Specialist will work and keep a wide assortment of hardware, move boxes and gear, stock materials, deal with the creation line and result, oversee complex ventures, oversee retail supply, and complete doled out errands in light of need

Adheres to directions of managers and helps other colleagues in performing store capabilities

Aids the preparation of store colleagues

Exhibits consultative ways of behaving in a retail climate to see every client's individualized need

Gives client skill in printing, signs and illustrations and transportation product offerings and can suggest proper FedEx Office items and administrations

Gives an exceptional client assistance experience by utilizing consultative abilities to expect client needs, recommend choices, and track down answers for address client issues

Guarantees all client issues are settled rapidly and as per the general inclination of the client

Takes complex client orders utilizing request frameworks and gives exact valuing data

Gathers allocates gets ready products for delivery by enveloping things by protection, embedding things into steel trailers, weighing bundles, and joining marks to packages

Sets up and works printing, restricting, and other related gear utilizing client provided unique media and reports

Guarantees secrecy of client information and cautious treatment of reports, media, and bundles

Cleans, fixes, and stocks all retail location printing and transportation hardware and supplies to give ideal execution and accessibility

Stays current on retail location marketing materials and guarantees legitimate presentation of all retail region item and signage

Makes a preplanned move to forestall blunders and waste

Finishes required monetary desk work and may help with monetary detailing including everyday deals, close-outs and bank stores

Searches for chances to further develop information and abilities inside the retail location

Benefits

Salary:- $320/Day



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