Current jobs related to Customer Experience Quality Specialist - alWakrah - QATAR Airways
-
Customer Experience Specialist
3 months ago
al-Jumayliyah, Qatar Tesla Full timeJob descriptionJob posting details for Customer Experience Specialist - Qatar at Tesla in Doha. . ClimateTechList gathers 41,000+ job openings from over 1,871 climate tech companies and updates them daily.Job descriptionJob posting details for Customer Experience Specialist - Qatar at Tesla in Doha. . ClimateTechList gathers 41,000+ job openings from over...
-
Quality Controller
2 months ago
Al-Wakrah, Qatar OWL TRADING & CONTRACTING WLL Full time**Job Title: Quality Controller** **Location**: Birkath Al Awamer, Qatar **Job Summary**: The Quality Controller is responsible for ensuring that products meet quality standards and specifications. This role involves conducting inspections, performing tests, and maintaining quality control processes to ensure compliance with regulatory requirements and...
-
Interior Experience Specialist
1 month ago
Al Wakrah, Al Wakrah, Qatar Red Castle Full timeJob SummaryThis role plays a crucial part in facilitating daily activities between Commercial, Retail, Service, Finance, and Customers, as well as Brand Principals.The position is responsible for creating and providing customer experiences, which are then used as a convincing tool to convert potential sales and leads into actualization.Key...
-
Quality Assurance Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar Nair System Full timeJob Opportunity at Nair Systems**Job Summary**Nair Systems is currently seeking a skilled Test Engineer to join our Qatar operations. The successful candidate will be responsible for ensuring the quality and reliability of our software systems.Key Responsibilities:Develop and execute test plans to identify and report defectsCollaborate with cross-functional...
-
Quality Assurance Specialist
1 month ago
Al Wakrah, Al Wakrah, Qatar Nair System Full timeJob OpportunityNair Systems is seeking a skilled Test Engineer for our Qatar operations. The successful candidate will be responsible for ensuring the quality of our software products.Key Responsibilities:Experience in corporate Internet banking and Payment is required.Requirements:Ability to commute or relocate to Doha.Speak with the employer to discuss the...
-
EMEA Customer Projects Quality Manager
3 months ago
al-Ghuwayriyah, Qatar Eaton Full timeFor our EMEA Customer Projects Organization we are looking for a Customer Projects Quality Manager. The role is responsible for ensuring Continuous Improvement is applied in the end to end (Customer-Eaton-Supplier) process for all customer projects functions (Tendering, risk review, sales hand-over, projects execution and reviews, financial management,...
-
Quality Assurance Manager
1 month ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeJob Title: QA SupervisorWe are seeking a highly skilled QA Supervisor to join our team at Doha Beach Club, a dynamic and exciting leisure venue in Doha. As a QA Supervisor, you will play a crucial role in ensuring the smooth operation of our venues, providing exceptional guest service, and maintaining the highest standards of quality.About the RoleIn this...
-
Customer Service Manager
1 month ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeJob Title: Customer Care AgentAs a Customer Care Agent at Qatar Airways, you will play a vital role in ensuring exceptional customer experiences across our airline's catering services.Key Responsibilities:Manage and facilitate customer inquiries, providing timely and professional responses.Liaise with internal departments to obtain information and resolve...
-
Digital Content Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar Qatar Museums Doha Full timeAbout the RoleWe are seeking a highly skilled Digital Content Specialist to join our team at Qatar Museums Doha. The successful candidate will be responsible for creating and managing digital content for our cultural institution.Key ResponsibilitiesDevelop and implement digital content strategies to engage our audience and promote our cultural...
-
Digital Content Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar Qatar Museums Doha Full timeJob DescriptionWe are seeking a highly skilled Digital Content Specialist to join our team at Qatar Museums Doha. The successful candidate will be responsible for creating and managing digital content for our cultural institution.Key ResponsibilitiesDevelop and implement digital content strategies to engage our audience and promote our cultural...
-
Digital Content Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar Qatar Museums Doha Full timeAbout the RoleWe are seeking a highly skilled Digital Content Specialist to join our team at Qatar Museums Doha. The successful candidate will be responsible for creating and managing digital content for our cultural institution.Key ResponsibilitiesDevelop and implement digital content strategies to engage our audience and promote our cultural...
-
Digital Content Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar Qatar Museums Doha Full timeJob DescriptionWe are seeking a highly skilled Digital Content Specialist to join our team at Qatar Museums Doha. The successful candidate will be responsible for creating and managing digital content for our cultural institution.Key Responsibilities:Develop and implement digital content strategies to engage our audience and promote our cultural...
-
Crew Hotels and Allowances Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar QATAR Airways Full timeAbout the RoleWe are seeking a highly skilled Crew Hotels and Allowances Specialist to join our Flight Operations team at Qatar Airways in Doha, Qatar.Key ResponsibilitiesDevelop and implement a vendor management performance framework to ensure high-quality service from hotel and transportation providers.Oversee vendor performance, identifying trends and...
-
Civil Inspector
2 months ago
Al Khor, Al Khor, Qatar Lanco Engineering & Contracting W.L.L Full timeJob Overview We are seeking a highly skilled Civil Inspector - Quality Control Specialist to join our team at Lanco Engineering & Contracting W.L.L. As a Junior Quality Assurance Inspector - Infrastructure Projects, you will be responsible for ensuring the quality of our road construction projects. Responsibilities * Conduct regular site inspections to...
-
Collection Specialist
1 month ago
Al Wakrah, Al Wakrah, Qatar Kone AB Full timeJob Title: Collection Specialist About the Role: We are seeking a highly skilled Collection Specialist to join our team in Abu Dhabi. As a key member of our Accounts Receivable Department, you will be responsible for implementing KONE's credit policies to ensure timely repayments, minimize losses, and efficiently collect arrears. Key...
-
BIM Specialist
1 month ago
Al Wakrah, Al Wakrah, Qatar Brunel Qatar Full timeJob Title: BIM TechnicianAt Brunel Qatar, we are seeking a highly skilled BIM Technician to join our team. As a BIM Technician, you will play a crucial role in the delivery of our projects, working closely with our BIM Specialist and BIM Coordinator to ensure the successful implementation of Building Information Modelling (BIM) technology.Key...
-
Machinery Diagnostics Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar baker hughes qatar Full timeJob OverviewAt Baker Hughes Qatar, we are seeking a skilled Machinery Diagnostics Specialist to join our team. As a key member of our diagnostics services, you will play a crucial role in enhancing the performance and reliability of our customers' rotating equipment.Key ResponsibilitiesProvide technical direction and assistance to customers and field...
-
Phlebotomy Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar NES Fircroft Full timeJob Summary:NES Fircroft is seeking a skilled Phlebotomy Specialist to join our team. As a Phlebotomy Specialist, you will be responsible for collecting blood samples from patients for laboratory testing.Key Responsibilities:Collect blood samples from patients using venipuncture and capillary techniquesProcess and prepare blood samples for laboratory...
-
Digital Content Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar Qatar Museums Doha Full timeAbout Qatar Museums DohaWe are seeking a highly skilled Digital Content Specialist to join our team at Qatar Museums Doha. As a Digital Content Specialist, you will play a key role in supporting the diverse needs of our cultural institution by creating and managing digital content.Key Responsibilities:Develop and implement digital content strategies to...
-
Phlebotomy Specialist
2 months ago
Al Wakrah, Al Wakrah, Qatar NES Fircroft Full timeJob Summary:NES Fircroft is seeking a skilled Phlebotomy Specialist to join our team. As a Phlebotomy Specialist, you will be responsible for collecting blood samples from patients for laboratory testing.Key Responsibilities:Collect blood samples from patients using venipuncture and capillary techniquesProcess and prepare blood samples for laboratory...
Customer Experience Quality Specialist
3 months ago
About the role Welcome to a world where ambitions fly high We are pleased to announce an exciting opportunity to be part of our Product Development & Design Division as Customer Experience Quality Specialist in Doha. As a Customer Experience Quality Specialist, you will be responsible to provide subject matter expertise for digital, product, service design and operations through detailed evaluations and testing of all customer touch points and systems (online and in person) to allow stakeholders to make well informed decisions for customer service enhancements, improve operational strategies and help Qatar Airways to enhance competitive edge and customer satisfaction by rapidly evolving. Carryout end to end customer journey audits in a role of a mystery shopper. Track and articulate NPS dashboards, customer rating scores, key drivers and other relevant metrics. Develop and maintain the digital journey report platform. Build a constructive bridge between customer experience design operations stakeholders and training in order to streamline and improve processes to ensure Qatar Airways service proposition is protected and delivering highest standards in the industry. Some of the tasks include: • Carry out end to end customer experience quality monitoring audits. Discreetly gather insights on various aspects of customer journey. • Test all digital systems where customer interacts with the brand, including, but not limited to mobile apps, website, live chat, bots, pop ups and social media. Identify opportunities and propose enhancements to increase and ease customer connection and satisfaction. • Responsible for understanding current customer proposition, feedback, industry standards, expectations and emerging trends through research, and use this to drive improved customer experience. • Interact with employees and online platforms on all customer touch points to monitor and gauge customer service. • Evaluate all ground experience touch points at base and in outstations and build on competitor research to further enhance Qatar's proposition. • Review and evaluate relevant airport facilities and services in order to enhance the customer experience for all areas. • Contribute to development of customer journey design, engagement standards and KPl's for all customer experience touch points for airport, ground, digital and inflight experience.
