Product Manager Credit Card

7 months ago

Doha, Qatar Talent Pal Full time

Support the Head in developing and implementing effective card products strategies and launching plans to achieve business objectives. Combine data driven insights with product vision & strategy to design new features and improvements to maximize impact and growth.
- Ensure adherence to all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
- Support in defining key governance related documents, policies and procedures to enhance the control environment.
- Monitors the products trends to guide innovation and generate new ideas and communicates to concerned departments for business case write-up.
- Provide support in growing the proposition, client pricing, client rewards and client product portfolio management approach.
- Work with Head of department and cross-functional retail teams to understand the user base and business needs.
- Support the development of card specific product portfolios and rollout across the footprint to improve the cross-sell and marketing campaign performance.
- Identifies co-branding and Fintech opportunities and initiatives (based on value proposition) by building strategic alliances with partners.
- Analyzes sales figures and customer feedback in order to effectively monitor the performance of products and adjust product features as necessary.
- Provides inputs for pricing in line with financial analysis and the planning for new and enhanced products to ensure market competitiveness.
- Develops and maintains regular interaction with existing and potential customer databases through all means of communications in order to ensure cross-selling opportunities can be identified and capitalized upon.
- Identifies new business development opportunities in order to endure achievement of the goals and objectives while promoting Ahlibank.
- Conduct product specific research including extracting customer data and analyzing profiles to determine market and segment requirements.
- Analyses existing as well as new of assigned products portfolios and propositions. Build strategic alliances for effective pricing and rewarding initiatives.
- Work with Risk function to understand implication of risk policies on portfolios and revenue growth.
- Provide analytical information to retail sales and marketing teams to assist in developing growth strategies and promotional campaigns.
- Formulate and implement the high and mid customers segment strategies including sales scripts, training materials, manage processes and program for upsell, cross-segment client migration, and ensuring client experience is maximized.
- Collaborates with the sales and marketing to ensure that the required training and communication, including clients messaging, is provided regarding new products.
- Trains and supports Relationship Managers on new products and changes in product features in order to ensure adequate understanding and awareness and ability to recommend the same to the customers.
- Ensures that all relevant MIS reports are collated and prepared accurately as required by the HOD on the cards products.
- Represents the department and actively contributes in various committees/meetings (internal and external) as applicable and as per authority levels in order to ensure relevant matters are dealt with in a timely and efficient manner.
- Performs other related duties or assignments as directed by the management that are related to the department and are within expertise and skills of the jobholder.

**Minimum Experience: 08 - 10 years relevant experience in retail banking product management.**:
**Skills & Knowledge**:

- In depth knowledge of retail customer segments and strategies.
- Ability to effectively present information to top management.
- Good understanding of retail banking including products, marketing, sales, and segment.
- In depth knowledge of technical features and development of retail banking products.
- Knowledge in Project systems, Marketing, product and/or business.
- In depth knowledge of the competitive market with regards to Credit and Debit Cards, Remittance.
- Ability to manage complex projects, financial analysis, and promotion and packaging development.

This job has been sourced from an external job board.

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