Supervisor for Dyson Kiosk
2 months ago
Dyson Kiosk Supervisor
DFC Mall
Reports to - Line Manager
Position Type: Full-time
Job Overview:
**Key Responsibilities**:
- Team Leadership:
Supervise and motivate a team of 4-5 sales associates to achieve individual and team sales goals. Train, coach, and support team members to ensure high performance and customer satisfaction.
- Customer Service Excellence:
Provide exceptional customer service by assisting customers, resolving complaints, and ensuring a positive shopping experience. Lead by example in handling customer inquiries and concerns.
- Sales and Performance Goals:
Drive daily, weekly, and monthly sales goals. Monitor and report on team performance, sales figures, and customer feedback to management. Implement strategies to increase foot traffic and sales.
- Inventory Management:
Maintain accurate inventory levels, conduct stock checks, and ensure product availability. Coordinate with management to reorder products as necessary and assist in stock organization.
- Visual Merchandising:
Ensure the kiosk is always well-organized, clean, and visually appealing. Oversee the setup of product displays, promotional materials, and signage to optimize sales and enhance the customer experience.
- Operational Efficiency:
Oversee daily operations, including cash handling, opening and closing procedures, and ensuring compliance with company policies and safety protocols.
- Reporting and Documentation:
Complete daily sales reports, track inventory movement, and manage cash reconciliations. Report any issues or concerns to the store manager promptly.
**Qualifications**:
- Experience:
Minimum 3-4 years of retail experience, preferably in a supervisory or leadership role.
- Skills:
Strong leadership, organizational, and time-management skills. Ability to train and motivate a team. Excellent communication and interpersonal skills.
- Customer-Focused:
A passion for delivering top-notch customer service. Ability to handle challenging situations with professionalism and courtesy.
- Tech-Savvy:
Comfort using point-of-sale (POS) systems, inventory management software, and other retail technology tools.
- Flexibility:
Ability to work flexible hours, including weekends and holidays, as needed.
**Physical Requirements**:
- Ability to stand for extended periods of time and lift moderate amounts of weight.
- Comfortable working in a fast-paced, high-traffic environment.
**Why Join Us?**
- Competitive salary and performance-based incentives
- Opportunities for career growth and advancement within the company
- Employee discounts and other perks
- Dynamic and supportive team environment**Job Types**: Full-time, Permanent
Pay: QAR8,000.00 - QAR10,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Experience**:
- retail supervisor: 3 years (required)
**Language**:
- English (required)
- Arabic (required)
Application Deadline: 10/11/2024
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