Guest Relations and Reservation Manager

1 day ago


Qatar CharterHouse Full time

Charterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge.

**About the role**
You will be responsible for reporting directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless experience for all guest from the first booking or call to the final moment of their meal.

You will oversee the hostess team, manage all bookings whilst being responsible for all guest and member arrivals. This role will be the first point of interaction for the guest and members, providing the first impression and ensuring its always the best.

You will also be responsible for the rostering of your team, preparing reservations and forecasting reports as well as collaborating with the Assistant Restaurant Manger on constantly involving and improving the experience.

**About you



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