Guest Relations Supervisor

3 days ago


Qatar voco Full time

Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Coordinate luggage collection and storage
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Promptly address guests’ requests, like in-room dining
- Actively listen to and resolve complaints
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve concerns
- Inform clients of our hotel services, including breakfast and dining options
- Promote all hotel amenities, conveniences and programs offered
- Manage guest relations team to ensure we comply with all standards and operating procedures
- Appraise team’s performance and produce regular reports
- Examine daily duties, assign tasks and check on progress
- Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
- Recommend local tourist spots, including places to dine, shop and sight-see
- Establish friendly relationships with regular hotel clients



  • Qatar Charterhouse Consultancy PTE Ltd Full time

    Charterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge. **About the role** This role will report directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless experience for all...


  • Qatar CharterHouse Full time

    Charterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge. **About the role** You will be responsible for reporting directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless...


  • Qatar Marriott International, Inc Full time

    **Job Number** 23090577 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of payment,...


  • Qatar Marriott International, Inc Full time

    **Job Number** 24102968 **Job Category** Human Resources **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Human Resources Coordinator** Follow all company policies and procedures; ensure uniform...

  • Security Supervisor

    7 hours ago


    Qatar Hilton Full time

    A Security Supervisor keeps constant vigilance of activity on and around the hotel property and reports, with documentation, incidents with the intent of improving the safety and security of Guests, Team Members, and others. **What will I be doing?** As a Security Supervisor, you are responsible for the safety and security of all Guests, Team Members and...


  • Qatar Marriott International, Inc Full time

    **Job Number** 22167180 **Job Category** Housekeeping & Laundry **Location** Le Royal Méridien Doha, Place Vendome, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality...


  • Qatar Marriott International, Inc Full time

    **Número de Empleo** 23090577 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un empleador que...


  • Qatar Marriott International, Inc Full time

    **Job Number** 23067089 **Job Category** Engineering & Facilities **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Install, maintain, perform preventative maintenance on, and recommend...

  • Kitchen Supervisor

    1 day ago


    Qatar Apparel Group Full time

    P OSITION OBJECTIVE The Shift Supervisor position is operational in nature and involves the supervision of team member activities on shift to ensure that standards around people, product, cleanliness, and Exceptional Guest Experience are fulfilled. K ey Responsibilities P eople Management - eads by example and demonstrates the importance of treating every...


  • Qatar Marriott International, Inc Full time

    **Job Number** 23052437 **Job Category** Human Resources **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist in monitoring/tracking employee relations issues including resolution and...


  • Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24203902 **Job Category**Finance & Accounting **Location**Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files,...


  • Qatar Marriott International, Inc Full time

    **Numéro de l'Emploi** 23139221 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management Traiter toutes les entrées des clients, vérifier...


  • Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24185310 **Job Category**Golf, Fitness, & Entertainment **Location**Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Create recreational activity agendas and advertisements using publishing software....


  • Qatar Marriott International, Inc Full time

    **Job Number** 23032155 **Job Category** Food and Beverage & Culinary **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Direct and assist Stewards in order to make clean up more efficient. Ensure...


  • Qatar Snackat Cafe Full time

    Large based hospitality group looking for Supplier Relation Officer / Key Accounts Officer. The Officer develops and continually improves post-award supplier processes designed to enhance relationships. **Job description**: - Removing Expiry on a daily basis (make expiries for all branches are removed from the system.) - Recheck (Double check) expiry for...


  • Qatar Marriott International, Inc Full time

    **職務編號** 23027067 **工作類別** Rooms & Guest Services Operations **地點** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar 在地圖中查看 **工作編制** Full-Time **身處外地?** N **願意海外赴任?** N **職位類型 管理**...

  • At Your Service

    1 week ago


    Qatar Marriott International, Inc Full time

    **Job Number** 22215903 **Job Category** Rooms & Guest Services Operations **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, and process all guest calls, requests, questions, or...

  • Banquet Supervisor

    7 hours ago


    Qatar Marriott International, Inc Full time

    **Job Number** 24060990 **Job Category** Food and Beverage & Culinary **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Ensure staff is working together as a team to ensure optimum service and...


  • Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24186900 **Job Category**Rooms & Guest Services Operations **Location**Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead,...


  • Qatar SPHC Full time

    **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Food & Beverage Supervisor with luxury and lifestyle brand hotel...