Ts Systems Engineer

5 months ago


Doha, Qatar Qatar Airways Full time

**About the role**

**Roles and Responsibilities**
- Troubleshooting Application performance issues by analyzing thread dumps, heap dumps, core dumps, GC log, Mbean counters, and System base metrics to identify root cause for Memory / CPU bottlenecks.
- Strong knowledge on platform security such as sensitive password encryption, web server hardening, Certificate management using openssl and keytool to establish SSL handshakes between app servers & internal / external secure interfaces.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible.

**Qualifications**:
**About You**
- Bachelor degree with 5 years of relevant experience
- Experience in platform upgrade projects in middleware technologies.
- Experience in supporting DR Switchover & BCP Drills.
- Strong experience in Linux environments, Shell Scripting, and observability commands.
- Good understanding of Windows Operating system with OS troubleshooting experience to support IIS Middleware platform.
- Advanced knowledge of networks, Load balancing, DNS resolutions and Firewalls.
- Strong working experience in a large-scale environment providing 24/7 production support for critical systems
- Solid troubleshooting skills and passion for problem-solving and investigation
- Strong working knowledge on Incident, Change (Planning & Execution) and Problem Management processes.
- Continuous learning to understand the product roadmaps and implement new features as required.
- Experience in creating SOP’s, Runbook automation and Level1 task's handover documents

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.


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