Ts Systems Engineer

4 weeks ago

Doha, Qatar Qatar Airways Full time

About your Job:
Your focus in this role would be enhancing End-User experience and to ensure the System rollout, Project tasks, ITSRs and Incidents are completed within agreed SLOs.

Key Responsibilities Include:

- Primary point of contact during regional business hours to support & quickly resolve issues reported.
- Register all incoming Incident/Request in Service Manager Tool and take end to end ownership to track the progress till timely closure.
- Good understanding of Desktops, Laptops, Tablets Mobile devices, Telephone Systems and latest tech gadgets and features.
- Coordinate with multiple IT vendors, SITA, Telecom and ISP providers to fix the incidents on-time.
- Create and maintain reports as per request from team management.
- Research, diagnose, troubleshoot and identify solutions to resolve system issues quickly and efficiently.
- Adhere to standard process & procedures with timely escalation of unresolved issues to the appropriate internal teams or vendors.
- Good practice of time management, Prioritization of task and calls with multitasking.
- Review company’s IT service portal system and respond to service requests (ITSRs) raised by internal stakeholders.
- You will be working in shifts to align with Americas’ region business hours (Afternoon shift). As and when required holder to be available on-call support to ensure 24x7 smooth operations of IT systems.
- This position involves travelling outstation offices as and when required.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

About You:
To succeed in this role, you should have excellent time management and communication skills, as you will collaborate with Senior Manager and internal teams to deliver results on deadlines.

You must hold a Bachelor's Degree/Diploma in Computer Sciences or equivalent stream with minimum 5 years of relevant experience in technical support in a large organization with diverse work environment. IT industry certifications such as CCNA, MCSE & ITIL V4 Certification (Foundation course) will be an added advantage.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

  • Ts Systems Engineer

    1 week ago

    Doha, Qatar Smart Resourcing International (SRI) Full time

    Reputed Client of Smart Resourcing International Doha, QatarOne of our reputed client in Qatar TS Systems Engineer **About your Job**: ***We are looking for a responsible IT TS Systems Engineer to Maintain and Support End User infrastructures such as desktops, laptops, printers, scanners, phones, T&A (Time and Attendance) machines, telecommunication data...

  • Ts Engineer

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** **Responsibilities** - **Monitor Systems -** TS Engineer monitor the performance and capacity of computer systems using industry standard system monitoring tools. They look for hardware,software, and environmental alerts or malfunctions. When an issue is identified, TS Engineer work to determine the cause of the problem. - **Troubleshoot...

  • Ts Engineer

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role Key Responsibilities: - Monitor Systems - TS Engineer monitor the performance and capacity of computer systems using industry standard system monitoring tools. They look for hardware, software, and environmental alerts or malfunctions. When an issue is identified, TS Engineer work to determine the cause of the problem.- Troubleshoot Problems...

  • Ts Engineer

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** **Responsibilities** - **Monitor Systems -** TS Engineer monitor the performance and capacity of computer systems using industry standard system monitoring tools. They look for hardware, software, and environmental alerts or malfunctions. When an issue is identified, TS Engineer work to determine the cause of the problem. - **Troubleshoot...

  • Ts Systems Engineer

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role As TS System Engineer, you will be responsible for ensuring a seamless delivery of IT services by providing an effective and efficient IT solution. Being part of End User Services Team (EUS), you shall be responsible for handling IT access provisioning, Telecom related requests and Web Domain registrations. In addition, evaluate business...

  • Ts Systems Engineer

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    About your Job: As part of QRIT TS team, we are looking for TS Systems Engineer responsible to provide structured cabling support (Copper and Fiber), assessment and support work for all QR IT Technology Services Projects. Moreover, you must administer and organize all types of TS projects, from simple activities to more complex plans. Responsibilities...

  • Ts Systems Engineer

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About Your Job**: In this role, you will be part of End User Services (EUS) team and will work towards implementing new IT service management solution, SMAX. You will be part of the technical team that manages request fulfilment module and employee hire-to-retire solution through SMAX and Operations Orchestration (OO). With outstanding technical expertise...

  • Ts Controller

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role: As TS Controller - Physical Security Systems, you will be responsible for helping us achieve the following: - Provide Planning, Design, Technology Enhancements and Support for various physical security systems (PSS) and Telecom installed across Qatar Airways Group. Provide Customer Support and Operations for PSS, Telecom and Outstations. -...

  • Ts Systems Engineer

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** In this role as a System Engineer, you will be responsible to manage & support Qatar Airways large Container and Middleware platforms that includes Red Hat Middleware, Openshift, Azure PaaS such as AKS, App Services etc. You are expected to provide efficient support of various business systems running on multiple platform technologies...

  • Enterprise Systems Engineer

    1 week ago

    Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    Job Summary:We are seeking a dynamic AOC Systems Engineer to join our team in support of the AFCENT Combined Air Operations Center (CAOC) contract at Doha, Qatar.The successful candidate will have experience in designing, managing and optimizing engineering support for Enterprise networks, systems and infrastructure.Key responsibilities will...

  • Systems Maintenance Engineer

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    We are seeking a highly skilled Systems Maintenance Engineer to join our team at Trace Systems Inc. in Doha, Qatar. As a Systems Maintenance Engineer, you will play a critical role in ensuring the smooth operation of our systems and infrastructure, providing technical support and maintenance to ensure optimal performance and uptime.Your key responsibilities...

  • Ts Systems Engineer

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **About the role** **Roles and Responsibilities** - Troubleshooting Application performance issues by analyzing thread dumps, heap dumps, core dumps, GC log, Mbean counters, and System base metrics to identify root cause for Memory / CPU bottlenecks. - Strong knowledge on platform security such as sensitive password encryption, web server hardening,...

  • Ts Systems Engineer

    4 weeks ago

    Doha, Qatar Qatar Airways Full time

    About your Job: Key accountabilities include: - Ensure all established IT infrastructure library (ITIL) processes and procedures are implemented and adhered for standardized Services and support across IT platforms, to enhance and improve IT service provisions, stability and predictability.- Ensure preventive maintenance are conducted by the vendor at...

  • Elv System Engineer

    4 weeks ago

    Doha, Qatar Adax Business Systems Full time

    We are seeking a qualified ELV Systems Engineer to join our team. In this role, you will be responsible for the installation, commissioning, troubleshooting, and maintenance of Electronic Low Voltage (ELV) systems, including attendance systems, access control systems, CCTV systems, and potentially others. You will also provide technical support to clients...

  • Systems Engineering Professional

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    OverviewWe are seeking a highly skilled AOC Systems Engineer to join our team in support of the AFCENT Combined Air Operations Center (CAOC) contract at Doha, Qatar.This role offers the opportunity to work with cutting-edge technology and be part of a dynamic team.Key responsibilities include analyzing and translating operational requirements into the...

  • Ts Systems Engineer

    1 week ago

    Doha, Qatar Qatar Airways Full time

    **About the role** **Roles & Responsibilities** - Responsible for managing & maintaining IIS servers and related infrastructure - Ensure compliance with best practices and security standards - Work on patch management, server upgrades and migrations - Monitor server health, performance and logs & ensure high availability and reliability of web services. -...

  • Systems Engineer

    4 weeks ago

    Doha, Qatar Capital Security Systems Full time

    Required System Engineer with 3+ yrs experience on.Net (C#), Web services, Windows services, Active Directory & Microsoft Message Queues, SQL & shall be able to write SQL complex scripts. Knowledge of Databases (MS SQL /Oracle). Experience in LenelS2 and Pelco will be added advantage. Benefits include Basic Salary, Housing Allowance, Car Allowance, 30-day...

  • Network/systems Engineer

    2 weeks ago

    Doha, Qatar GovCIO Full time

    **Company Overview** GovCIO is a team of transformers—people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation governmental operations that improve the citizen experience every day. But we can't do it alone. We welcome and nurture an...

  • AOC Systems Engineering Specialist

    6 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    Job Responsibilities:Perform advanced technical support and O&M support activities and coordinate maintenance/restoration efforts and priorities, as required;Serve as networks/systems engineering subject matter expert for communications and IT installation, upgrade, integration, removal and projects;Manage effective delivery of Tier 2/3 technical...

  • AOC Systems Engineer Position

    5 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Trace Systems Inc. Full time

    About the RoleWe are seeking a highly skilled AOC Systems Engineer to join our team in support of the AFCENT Combined Air Operations Center (CAOC) contract at Doha, Qatar.This role offers the opportunity to design, manage and optimize engineering support for Enterprise networks, systems and infrastructure.Key responsibilities include performing advanced...