Digital Content Specialist

3 weeks ago

Doha, Qatar Qatar Museums Full time

Key Accountabilities:
Role Purpose

Responsible for the production and management of Digital content for the museum’s digital content systems, learning platforms, digital signage and gallery displays. As a vital team member, this position works with MIA’s Head of Digital Assets and collaborates with a variety of other departments within the museum. Focusing on the quality and accessibility of MIA’s digital assets, the Digital Content Specialist will also facilitate the creation compelling public-facing content, and provide digital services within MIA.

KEY ACCOUNTABILITIES

Digital Asset Database Management
- Working with a Digital Assets Management System (DAMS)
- Upload, edit, update, and manage Digital Assets used throughout the museum's permanent and special exhibition galleries.
- Assist to develop & build the MIA Digital Asset Management system and archive
- Keeping digital archives up to date and catalogued

Digital Asset Management for the museum collection online
- Bring collection object images and metadata online
- Managing and editing Digital Asset metadata
- Assist with the development of the online collection

Web page Digital Asset Management
- Keep the MIA webpage up to date with accurate information
- Assist updating the museums online news, events, and activity calendars
- Digital Signage
- Management of gallery and exhibition digital assets
- Keep the MIA digital signage up to date with accurate information
- Creating and editing digital signage templates & graphics

Digital Asset support for social media & marketing.
- Collaborate with social media, marketing, and PR teams to help promote Exhibitions, events, and the museum in general digitally.
- Manage & update digital content for MIA's presence on select a limited number of social media platforms
- Assist with local and international requests
- Assist the museum to receive and respond to requests through its web page & other channels
- Assists the digital assets department to receive, process, and deliver image requests

As part of a team, collaborate with a variety of museum departments and stakeholders
- Primarily working within the MIA Digital Assets department
- MIA Deputy Directors, Curators, Exhibitions, Education & Learning and Outreach
- Social Media teams, Marketing teams, IT & Digital experience teams

Administrative duties
- Contribute to the MIA Digital Strategy
- Contributing to in house media production projects
- Proactive, comfortable to work with mínimal supervision
- Help maintain the museum’s branding and the institutional voice
- Produce work to museum digital heritage quality standards
- Web research and analytics interpretation
- Keeping track of activities and writing of reports
- Make technical and workflow recommendation and assist with implementation
- Performs other duties and responsibilities as assigned by the line manager

Maintain and promote accessibility design
- Working with content in English and Arabic
- WCAG Standards

User Interface design recommendations
- Qualifications/Requirements:
Qualifications/Requirements:
Key requirements
- Interested or have background in history & museums
- Understand and can support the diverse needs of a cultural institution
- Excellent communication skills, ability to write, edit and proofread
- English fluency required, Arabic fluency is an advantage
- Knowledge and experience with Islamic art an advantage
- Experience with Digital Asset and Content Management systems
- Experience with web development and digital signage
- Experience with museum collection management systems an advantage
- Photography & videography and editing skills are highly desirable
- Able to spot and act to correct typographic errors
- Creative visual problem solving & critical thinking
- Respect for details and values consistency
- Archiving and cataloguing digital assets.

Technical requirements
- Delivery of content for the various MIA digital delivery platform technologies
- Editing, and updating text and paragraphs
- Working daily with digital Image editing software such as Adobe Creative Suite (Photoshop, lightroom) and other
- Digital editing and converting images and films to various formats
- Assist with adding English/Arabic subtitles to images and films
- Demonstrated graphic design skills will be helpful
- Frequently working with and updating metadata in XML, CSV and other formats
- Experience with HTML will be an advantage
- Daily use of Microsoft office (particularly Word & Excel)
- Learning and adapting to new technology

Education, Experience, and certification requirements
- Bachelor’s Degree in arts, communications, journalism, or related field.
- Technical certificate in digital assets or collection database management.
- A minimum of 9 years relevant experience.

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