Operations Control Center Supervisor
7 days ago
Key Responsibilities:- Monitors airline operations by ensuring aircraft changes, rescheduled flights, creeping delays and meal order information are promptly passed on to all concerned departments.- Receives customers’ requests for adhoc aircraft operations, Lounges and Amiri/ QEJ flight orders, and processes accordingly by informing and forwarding to concerned departments for further handling.- Supports QCATS (Qatar Airways Flight Load System) Desk managed by OCC Administration and Team Leader, to ensure a prompt and accurate information flow of passenger load changes is communicated across QACC.- Checks, collates, rectifies, and provides data, feedback and files, and distributes the customer airlines Galley- Loading Plans (GLPs) and In-Flight Service briefings within QACC.- Responsible for the accurate and timely input of data into QACC Catering software and systems.- Responsible for the accurate provision of worksheets and material requisitions to the Planning / Forecasting software.- Publishes non-QR and QR Cargo daily schedule files. Plans, maintains and coordinates publication of the QACC Master Daily Flight Schedules as the guideline and forecast for all concerned departments. Performs other department duties related to his/her position as directed by the Head of the Department
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
Qualifications
Preferred- HACCP (Hazard Analysis and Critical Control Points) Certificate desirable- Airline Security and Safety (ramp safety, operational safety, etc.) trained- Logistics and delivery experience, for a minimum three years in a similar environment- Customer Relations experience
Job Specific Skills:
Essential- Excellent spoken & written English.- Advanced computer skills, especially with MS Excel, Word, PPT.- Excellent communication skills.- Effective coordination skills.- Persuasive and negotiation skill.
Preferred- Airline Practical and technical knowledge- Experience with Flight Schedules and Catering Schedules- Exposure with SITA TELEX operations- Knowledge and experience in Airline Catering dispatch procedure management- Familiar with Airline Security and Safety procedures
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
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