Sr. Admin Supervisor

5 days ago

Doha, Qatar قطر للطاقة Full time

**Company**
QatarEnergy is an integrated national oil corporation that stands at the forefront of efforts for the long term sustainable

development, utilization and monetization of oil and gas resources in the State of Qatar. In its efforts to become one of the

best national energy companies in the world, QatarEnergy's activities and those of its subsidiaries and joint ventures,

encompass the entire spectrum of the oil and gas value chain locally, regionally, and internationally. They include the

exploration, refining and production, marketing, and sale of oil and gas, liquefied natural gas (LNG), natural gas

liquids(NGL), gas to liquids (GTL) products, refined products, petrochemicals, fertilizers, steel and aluminum. As an

integrated corporation, QatarEnergy's activities also include marketing and sale of oil and gas and other various products.

QatarEnergy's operations and activities are conducted at various onshore locations, including Doha, Dukhan and the

Mesaieed and Ras Laffan Industrial Cities; and at various offshore areas, such as offshore oilfields production stations,

drilling platforms, Halul oil export island, and the North Field, which is the largest single non-associated gas reservoir in the

world covering an area of 6,000 square kilometers. The utilization of this field’s massive reserves has become a primary
national goal to continue the development and prosperity of the country. QatarEnergy pays the utmost attention to the

health and safety of its employees, contractors, visitors and the local communities where it operates. From drilling to

construction, operations to decommissioning, QatarEnergy's health, safety and environment policy forms an integral part of

the corporation’s daily business and long term planning. QatarEnergy is committed to contribute to a better future by
meeting today’s economic needs, while safeguarding our environment and resources for generations to come. Thriving on
innovation and excellence, QatarEnergy is bound to the highest levels of sustainable human, socio-economic, and

environmental development in Qatar and beyond.

**Department**
FACILITIES MANAGEMENT

**Primary purpose of job**
The Sr. Admin Supervisor (Call Centre) is responsible for leading and managing a team of call

center assistants to ensure the delivery of exceptional user service and the achievement of

performance targets.

This position involves supervising day-to-day operations, coaching and training staff,

monitoring call quality and productivity, and fostering a positive work environment.

The Sr. Admin Supervisor (Call Center) plays a crucial role in driving team performance,

resolving escalated issues, and optimizing call center processes to enhance efficiency and

user satisfaction.

**Experience & Skills**
Proven experience of at least 7 years in Call Centre Environment, with at least 2-3 years

in a supervisor or leadership role. Experience in oil and gas related industries is preferable.

Excellent leadership, coaching, and interpersonal skills, with the ability to motivate and

inspire a team.

Excellent communication skills, both verbal and written, with the ability to effectively interact with employees, users, and

other stakeholders.

Experience in managing external vendors or third-party contractors.

Proven experience in managing 24/7 operations and leading multi shift teams.

Flexibility to work shifts, including evenings, weekends, and holidays.

Strong understanding of call center operations, including call routing, workforce management, best practices, and

performance metrics.

Analytical mindset with the ability to interpret data, identify trends, and make data-driven decisions.

Ability to handle multiple priorities and work under pressure in a fast-paced environment.

Certification in call center management or customer service is desirable.

Fluent in spoken and written Arabic and English language.

**Education**
Bachelor’s degree in Business Administration, Management, communications or equivalent.
An Advanced degree or relevant certifications (e.g., Project Management or Call Center Operations) is a plus.

  • Assistant Restaurant Manager/ Sr. Supervisor

    6 months ago

    Doha, Qatar Apt Resources Full time

    **ASSISTANT RESTAURANT MANAGER/ SR. SUPERVISOR**: **Job ID **:1945 **Location **:Doha - Qatar **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Functional Area QAR 10,000.00 - 12,000.00 **Other Benefits **:Accommodation & Transportation will be provided along with the basic benefits as per the Labour Law **GCC Driving License...

  • Sr Procurement

    6 months ago

    Doha, Qatar ASMACS QATAR Full time

    * **SR PROCUREMENT & STORE OFFICER-OIL&GAS** **Qualifications**: - locally available in Doha for immediate joining with valid QID & NOC (will consider outside Doha with VAST experience) - **minimum 5 years of Office & Project Procurement in O&G**: - Degree in Business, IT, Office Admin, Management Pay: From QAR1,000.00 per month **Experience**: -...

  • Logistics Supervisor Admin

    4 weeks ago

    Doha, Qatar Aldo Coppola Full time

    Logistics Supervisor cum Admin responsibilities include supporting all supply chain procedures, from coordinating deliveries to managing shipping documentation. To be successful in this role, you should be well-organized and understand the order fulfillment cycle. Responsibility - Track orders to ensure timely deliveries - Prepare documents (like invoices,...

  • Sr. Steward

    6 months ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of the best national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries...

  • Lead- Sr. Linux and Windows with Storage and Cloud

    1 day ago

    Doha, Qatar Cartafella Analytics Full time

    We are looking for the position of Lead - Sr. Linux and Windows with Storage and Cloud System Administrator for Qatar. The primary objective of a Sr.System Engineer specializing in Linux and Windows on Azure Cloud and Vmware along with Storage Administration for the client to ensure the secure, efficient, and reliable operation of their IT infrastructure....

  • Sr. Recreational Supervisor

    6 months ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of the best national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries...

  • Associate Admin Documentation

    6 months ago

    Doha, Qatar Qatar National Bank (QNB) Full time

    Associate Admin Documentation (Opportunity For Qatari National Only) **About QNB** Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31...

  • Hseq Supervisor

    6 months ago

    Doha, Qatar FMM Full time

    We are looking for a qualified HSEQ Supervisor who will be responsible for implementing health and safety policies in our organization. Duties and responsibilities include: - Audit the Maintenance, Cleaning related Facility Management activities performed by FMM and subcontractors in the areas assigned by the HSEQ Manager/Director, to check compliance with...

  • Sr. Foreman

    6 months ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is an integrated national oil corporation that stands at theforefront of efforts for the long term sustainable development,utilization and monetization of oil and gas resources in the State ofQatar. In its efforts to become one of the best national energycompanies in the world, QatarEnergy's activities and those of itssubsidiaries...

  • Sr. Construction Supervisor

    6 months ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is a state-owned public corporation established byEmiri Decree No. 10 in 1974. It is responsible for all phases of the oiland gas industry in the State of Qatar.The principal activities of QatarEnergy, its subsidiaries and jointventures are the exploration, production, local and international saleof crude oil,natural gas and gas...

  • Sr. Construction Supervisor

    6 months ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is a state-owned public corporation established byEmiri Decree No. 10 in 1974. It is responsible for all phases of the oiland gas industry in the State of Qatar.The principal activities of QatarEnergy, its subsidiaries and jointventures are the exploration, production, local and international saleof crude oil,natural gas and gas...

  • Female Fnb Supervisor

    3 months ago

    Doha, Qatar Hundred Coffee Full time

    Duties and responsibilities - Managing work flow - Training new hires - Creating and managing team schedule - Reporting HR and SR management - Evaluating performance and providing feedback - Helping to resolve employee issue and disputes - Monthly inventory - Submission of required documents or report Pay: QAR3,000.00 - QAR3,800.00 per month Application...

  • Senior Hseq Supervisor

    6 months ago

    Doha, Qatar FMM Full time

    We are looking for a qualified Senior HSEQ Supervisor who will be responsible for implementing health and safety policies in our organization. Duties and responsibilities include: - Audit the Maintenance, Cleaning related Facility Management activities performed by FMM and subcontractors in the areas assigned by the HSEQ Manager/Director, to check...

  • Admin Help Desk منسق مكتب المساعدة

    6 months ago

    Doha, Qatar ISC Full time

    Admin - Help Desk منسق مكتب المساعدة الالمهام الوظيفية 1. إدارة المستندات والأرشفة: تنظيم وإدارة المستندات والسجلات بشكل منظم وفعال. 2. الدعم الإداري: تقديم الدعم العام للمديرين والموظفين الإداريين، مثل...

  • Munitions Element Supervisor

    1 month ago

    Doha, Qatar Amentum Full time

    The **Munitions Element Supervisor** is responsible for the management, supervision and training of personnel assigned to the Element. The Munitions Sr. Technician is a first-line supervisor of production and, as such, is the technical advisor to the Section Supervisor and Munitions Superintendent. Operates Theater Integrated Combat Munitions Systems (TICMS)...

  • Munitions Element Supervisor

    1 day ago

    Doha, Qatar Amentum Full time

    The **Munitions Element Supervisor** is responsible for the management, supervision and training of personnel assigned to the Element. The Munitions Sr. Technician is a first-line supervisor of production and, as such, is the technical advisor to the Section Supervisor and Munitions Superintendent. Operates Theater Integrated Combat Munitions Systems (TICMS)...

  • Sr. Ict Engineer

    6 months ago

    Doha, Qatar Waseef Corporate Full time

    **Company Overview**:We're seeking an ICT Engineer (fluent in Arabic) with Facility Management expertise to optimize our technology and physical infrastructure. **Responsibilities**: - Design, implement, and manage ICT infrastructure, integrating it with facility systems for seamless operations. - Oversee network administration, troubleshoot issues, and...

  • Finance Supervisor

    6 months ago

    Doha, Qatar Qatar Airways Full time

    About the role As the Finance Supervisor - ERP, you will be responsible for overseeing Oracle Enterprise Resource Planning systems. The role will troubleshoot and interact with ERP users of Qatar Airways & Subsidiaries. The role manages master data in multiple ERP’s. The role will ensure that appropriate process & controls are introduced to proactively...

  • Sr. Admin Assistant

    6 months ago

    Doha, Qatar قطر للطاقة Full time

    **Company** QatarEnergy is an integrated national oil corporation that stands at the forefront of efforts for the long term sustainable development, utilization and monetization of oil and gas resources in the State of Qatar. In its efforts to become one of the best national energy companies in the world, QatarEnergy's activities and those of its...

  • Graphic Designer

    6 months ago

    Doha, Qatar dallah advertising agency Full time

    **Duties and Responsibilities**: Fleshing out the visual ideas and executing the client’s creative concepts using different design techniques and software Keeping the Print Production Supervisor updated on the progress of assigned projects Keeping computer files organized and up-to-date for easy retrieval Maintaining a thorough understanding of the...