Spa Supervisor

5 months ago


Doha, Qatar Katara Club Full time

**About Katara Club**:
Katara Club is a renowned wellness and leisure facility committed to providing exceptional experiences to our members. We pride ourselves on offering a luxurious and rejuvenating spa environment.

As a Spa Supervisor at Katara Club, you will play a crucial role in ensuring the smooth operation and outstanding service delivery of our spa facilities. You will be responsible for overseeing daily spa operations, managing a team of spa professionals, and maintaining high standards of customer satisfaction.

**Responsibilities**:
**Team Management**:Lead and motivate a team of spa therapists and support staff.
Conduct regular staff meetings, training sessions, and performance evaluations.
Foster a positive and collaborative work environment.

**Operational Excellence**:Ensure the efficient day-to-day operation of the spa.
Monitor and maintain spa facilities to meet cleanliness, safety, and hygiene standards.
Collaborate with other departments to coordinate spa activities and promotions.

**Customer Service**:Uphold the highest level of customer service and guest satisfaction.
Handle customer inquiries, feedback, and complaints in a professional manner.
Work closely with front desk and reservation teams to optimize appointment schedules.

**Sales and Marketing**:Assist in developing and implementing spa promotions to drive revenue.
Encourage upselling of spa services and products.
Collaborate with the marketing team to promote spa offerings and events.

**Inventory Management**:Monitor and manage spa product inventory.
Place orders for spa supplies as needed.
Ensure proper storage and usage of products to minimize waste.

**Qualifications**:

- Proven experience as a Spa Supervisor or in a similar supervisory role.
- Excellent leadership and interpersonal skills.
- Strong organizational and multitasking abilities.
- Knowledge of spa treatments, products, and industry trends.
- Exceptional customer service and communication skills.
- Basic computer skills for scheduling and inventory management.

**Education and Certification**:

- Diploma or degree in spa management, hospitality, or a related field.
- Relevant certifications in spa therapy or management are a plus.

If you are passionate about delivering exceptional spa experiences and possess the skills and qualifications mentioned above, we invite you to join the Katara Club team.

**Salary**: QAR7,000.00 - QAR10,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)


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