Assistant Manager Team Housing

4 months ago

Doha, Qatar Hilton Full time

An Assistant Manager Team Housing is responsible for overseeing all housing operations and ensure an excellent Team Member experience while evaluating satisfaction and setting quality targets and objectives.

**What will I be doing?**

As an Assistant Manager Team Housing, you will support the Human Resources Department by looking after the welfare, safety, cleaning, maintenance, property condition and creating a "home away from home" experience for our Team Members. This position will be required to perform the following tasks to the highest standards:

- Managing and maintaining all team Accommodation in two locations internally and externally as well as individual rooms
- Overseeing the cleaning and repairing rooms when they are vacated so they can be re-allocated quickly
- Completing all daily, weekly and monthly checks in accordance with hotel policy and local regulations (including fire along with all health & safety)
- Being the point of contact for all live-in team members
- Coordinate new joiners' induction and ensure they have a warm welcome
- Communicate any relevant team information to the concerned departments
- Create an environment of ownership and care for all team members
- Perform routine inspections of all team members accommodation
- Report and follow up on any maintenance defects or other issues
- Schedule and supervise deep cleaning/ pest control and any other projects
- Coordinate all the accommodation services such as Cleaning, maintenance, security and any third-party services
- Ensure the adherence to accommodation and brand standards at all times, also ensure that team members adhere to established country regulations and customs and report any deviance
- Together with hotel's security manager and security provider, establish security standards. and supervise that these are kept, handle any issue and immediately report these as necessary

**What are we looking for?**

An Assistant Manager Team Housing serving Hilton Brand hotels are always working on behalf of our management with other Team Members. To successfully fill this role, you should display a positive attitude, be passionate about people, attention to details and live our values daily.
- Experience in managing a large building which includes the cleaning and maintenance of the property plus resolving and supporting any issues that may arise during the day/evening
- At least 2 years experience in same position
- A problem-solving attitude
- Self-motivated, excellent communication skills, both written and verbal
- Good understanding of Health & Safety requirements and legislation
- Be able to priorities deadlines
- Strong organizational skills and planning
- Understanding of different cultures and styles
- Ability to effectively challenge and report any concerns regarding procedures not being followed
- Proficiency in computers and computer programs, including Microsoft Office

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Familiar with Property Management Systems
- Housekeeping background is a definite advantage

**What will it be like to work for Hilton?**

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton

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