Operation Supervisor

3 months ago


Doha, Qatar TAD Network Advertising Full time

**Company Description**

**Job Overview**:
We are seeking a motivated and detail-oriented **Operations Supervisor** to oversee store visits, manage promoter teams, and ensure smooth operational activities across multiple locations. This role involves frequent travel between stores, ensuring promoter performance, and being the main point of contact for promoter sourcing and reporting.

**Key Responsibilities**:

- **Store Visits & Promoter Management**:
Conduct regular store visits to monitor the performance of promoters, ensuring that they meet company standards and provide excellent customer service.
- **Promoter Sourcing**:
Act as the main point of contact for sourcing, hiring, and onboarding new promoters to ensure adequate staffing levels at all locations.
- **Performance Tracking & Reporting**:
Gather, compile, and analyze promoter performance reports, providing feedback and actionable insights to the management team.
- **Quality Assurance**:
Ensure promoters are well-trained, adhere to company policies, and maintain high levels of product knowledge to effectively engage with customers.
- **Compliance & Standards**:
Ensure stores comply with brand standards and that promoters are following all necessary procedures, including promotional setups and customer engagement.
- **Travel**:
Visit multiple store locations regularly to assess in-store promotions, collect feedback, and ensure all operational aspects are running smoothly.

**Requirements**:

- **Valid Driving License & Own Car**:

- **Experience**:
Prior experience in a supervisory or operational role, especially in retail or FMCG sectors, is highly desirable.
- **Leadership Skills**:
Strong interpersonal and leadership abilities to guide and motivate promoter teams.
- **Communication**:
Excellent verbal and written communication skills, as well as the ability to create detailed performance reports.
- **Problem-Solving**:
A proactive approach to problem-solving, with strong organizational and multitasking skills.

**Preferred Qualifications**:

- Proven experience in managing teams in a retail or promotional environment.
- Familiarity with reporting tools and performance metrics.

**Job Types**: Full-time, Permanent

Pay: QAR3,000.00 - QAR4,500.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)

License/Certification:

- Driving License (required)

**Location**:

- Doha (preferred)

Willingness to travel:

- 50% (required)


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