Front Desk Supervisor

6 months ago


Doha, Qatar Millennium Plaza Doha Full time

As a Front Desk Supervisor at Millennium Plaza Doha, your role is to deliver exceptional and customer-centric service to our guests, ensuring that their stay becomes a memorable and enjoyable experience. In addition to this, you will be responsible for overseeing the day-to-day operations of the front desk, managing colleagues, and addressing any guest needs or concerns that may arise during their stay. Your focus will be on creating a positive and welcoming atmosphere for guests while upholding the highest standards of professionalism and hospitality.

**Key Job Responsibilities**:

- Greet guests professionally and warmly, ensuring their expectations are met from arrival to departure.
- Foster effective communication with all relevant departments to ensure seamless service delivery.
- Cultivate positive working relationships with the Front Office team.
- Supervise all Front Desk colleagues, ensuring they interact with guests in a professional and friendly manner.
- Stay updated on hotel and local services, providing information and addressing guest inquiries.
- Handle guest complaints promptly, efficiently, and empathetically, ensuring proper resolution.
- Maintain awareness of guest profiles to personalize service.
- Ensure guests receive the expected accommodation and amenities.
- Review all cashier and city ledger bills at the end of the shift to verify accuracy in billing and attachments.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.


  • Front Desk Supervisor

    7 months ago


    Doha, Qatar Hilton Full time

    A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...

  • Front Desk Manager

    5 months ago


    Doha, Qatar Tivoli Full time

    **Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Responsibilities...

  • Front Desk

    5 months ago


    Doha, Qatar Diet Market Full time

    A front desk job involves greeting and assisting visitors, answering calls, managing reservations, providing information, and handling administrative tasks. Excellent communication and organizational skills are crucial for this role. In addition to reception duties, a front desk role with sales skills requires promoting services or products, upselling when...


  • Doha, Qatar Hilton Full time

    Front Office Supervisor| Hilton Salwa A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and...

  • Front Desk Supervisor

    5 months ago


    Doha, Qatar Qatar Airways Full time

    **About the role** Ensures all guests who visit the hotel receive a level of service and hospitality that exceeds their expectations by giving an added value experience through attention to details and continuous customer focus. Handles all systems and procedures connected with Front desk - check in, check out, cashiering, night reception functions,...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24016524 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assistant Front Desk Manager is...

  • Front Desk Supervisor

    5 months ago


    Doha, Qatar Rosewood Hotel Group Full time

    **General Information**: - Country/Region- Qatar- Province/City- Doha- Location- Rosewood Doha- Department- Rooms - Front Office- Job Type- Full-time Permanent**WHO ARE WE?** **About Rosewood Doha** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will redefine ultra-luxury...


  • Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24200052 **Job Category**Rooms & Guest Services Operations **Location**Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading...


  • Doha, Qatar Marriott International, Inc Full time

    **Additional Information** (Arabic Speaker preferred) **Job Number** 24034854 **Job Category** Rooms & Guest Services Operations **Location** Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...


  • Doha, Qatar The Ned London Full time

    **FRONT OFFICE SUPERVISOR**: The Ned Doha - Doha- 0- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. Job Purpose: We are seeking...


  • Doha, Qatar Hilton Full time

    A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...


  • Doha, Qatar Gold Bay Hotels Full time

    **Join Our Team as a Hotel Front Office Supervisor!** Are you passionate about hospitality and leadership? We are seeking a dedicated and experienced Front Office Supervisor to join our dynamic team. **Responsibilities**: - Supervise daily operations of the front desk and guest services team. - Ensure exceptional guest experiences through effective...

  • Front Desk Manager

    5 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24052597 **Job Category** Rooms & Guest Services Operations **Location** Element West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

  • Front Desk Manager

    6 months ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24025803 **Job Category** Rooms & Guest Services Operations **Location** Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...


  • Doha, Qatar Plaza Inn Hotel Full time

    Job Summary: The Senior Front Office Supervisor will oversee the daily operations of the front desk, ensuring smooth check-ins/outs, exceptional guest services, and the efficient handling of guest queries and concerns. This role is key to maintaining the highest standards of hospitality, mentoring junior staff, and supporting the Front Office Manager in...


  • Doha, Qatar Plaza Inn Hotel Full time

    Job Summary: The Senior Front Office Supervisor will oversee the daily operations of the front desk, ensuring smooth check-ins/outs, exceptional guest services, and the efficient handling of guest queries and concerns. This role is key to maintaining the highest standards of hospitality, mentoring junior staff, and supporting the Front Office Manager in...

  • Fron Desk Supervisor

    2 weeks ago


    Doha, Qatar Bin Al Sheikh Real Estate Brokerage Full time

    Oversee daily front desk operations, ensuring a smooth and efficient check-in and check-out process. - Lead, train, and motivate front desk staff to deliver outstanding customer service. - Handle guest inquiries, complaints, and requests with professionalism and a positive attitude. - Maintain accurate records of room availability, reservations, and guest...

  • Front Desk Agent

    5 months ago


    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Front Desk Agent to work under our reputed client in Qatar. **Minimum requirements**: - 1 to 2 years of relevant experience - Between 20 - 30 years old - Bilingual (English & Arabic) - Transferable visa with a valid QID/ NOC - Salary plus duty meal, accommodation and transporation. **Interested applicants**:forward the CV's through WhatsApp...

  • Front Desk Associate

    5 months ago


    Doha, Qatar Ultra Cosmetic Medical Center Full time

    Smart Experienced Front Desk staff needed for a reputed Dermatology and Dental Clinic in Doha. Arabic and english language is a must Transferable visa only Good sales skill. Sales incentive apart from regular salary **Salary**: QAR5,500.00 - QAR6,000.00 per month

  • Front Desk Agent

    2 months ago


    Doha, Qatar Millennium Hotel & Millennium Central, Doha Full time

    As a Front Desk Agent for Millennium Central Doha, you are responsible for providing a warm and welcoming experience to guests during their stay. Your primary focus is to efficiently handle check-in and check-out processes, respond to guest inquiries, and ensure a smooth and positive experience throughout their visit. Additionally, you will maintain accurate...