Consultant - Communication Engineer

4 days ago

Doha, Qatar SCRUFF Full time

**Company Description**:
We build trust between clients, suppliers, governments and society through the commitment, capability and care our team brings. Delivering better outcomes that have a positive impact on the world around us.

Our people work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors.

It’s how we’ve made the difference for 75 years.

Transforming performance for a green, inclusive and productive world.

**To implement and support Cisco based IP Telephony & VOIP solutions and to ensure that operating requirements are met in line with the needs and mission of the client.**
- Takes active responsibility for installation, configuration and administration of CUCM, Unity Connection, Presence and IPCC versions 7,8 & 9 and Call Manager Express
- Handles TFTP, TOMCAT Service, Monitoring, File Management, Certificate Management, Feature service administration.
- Follows up for back-up and restore procedure.
- Provides daily support for IPT.
- Mentors, trains & develop juniors and coordinate their tasks.
**The job holder is accountable to for all the Unified Communications to ensure High availability of PRI lines and for administration of our clients main sites, branches and data centres.**

**Qualifications**:

- Degree graduate ideally in Electronics /Communication Technology/ IT or similar.
- A minimum of 6 years experience.
- Trained in CCNP - Voice
**Others Skills**
- Call Manager (Server, NTP, Region and Device pool, LDAP Integration, SRST
- Enterprise and Service parameter, License reporting.
- Call Routing (Route pattern/route list/route group, Hunt pattern/hunt list/hunt group, Partition, Calling Search Space, Application/SIP Dial rules, Forced Authorization Codes, Call Park/ Call Pickup/Pickup group, Meet me configuration
- Dial plan/route plan administration, Translation Patterns, Transformation pattern/profile.)
- Media Resources (Conference Bridge, Transcoder, Music on hold, Media resource list/Media resource group, Voice Mail, VPN.)
- Devices (CTI Route points, Gateways, Trunks (SIP Trunk), Remote Destination and Remote Destination Profile, Phone Button, Soft key, Phone services, SIP Profiles, Feature control policy, Recording Profile, IP Phones and Soft Phones)
Telepresence Appliances and Applications, Video Communication Server, Expressway series Server, Telepresence Management Suite, Mobile and Remote Access, Endpoints C-series, EX-series, SX10/20, Profile Series, CTS 3010, CTS 3210 etc.
- Cisco UCS Servers: BE7M, C-240 and C-220, CIMC configuration and troubleshooting hardware issues
- Gateways (H.323 ) (ISR CLI Configuration, IOS upgradation, Serial/Ethernet/Controller Interface configuration Serial/Ethernet/Controller Interface configuration, Voice service configuration (Security, fax protocol), Codec configuration, Dial-peer VoIP, Dial-peer pots ,Translation Patterns, IVR Application configuration, Debugging.
- Unity and Presence (Exchange Integration, Single Inbox, Port Configuration, Auto Attendant, PIN Management, Capabilities assignment, Soft Phone
- Contact Center (Script Management, Application management, IVR
- Resource Management
- Zoom Call Recording and Right Fax

**Additional Information**:

- Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change._
- We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance._-
LI-JN1

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