Senior Reservation Agent

4 weeks ago


Doha, Qatar People Dynamics Full time

Assist in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation).
- Provide feedback regarding system/procedure enhancements about the reservation, system bookings, cancellation and refunds, and itinerary to improve overall performance and efficiency.
- Sell, up-sell and cross-sell products and services to the agent/ customer.
- Process refunds/ file pricing adjustments.
- Perform other department duties related to his/her position as directed by the Head of the Department.
- Be part of an extraordinary story

**Qualifications**
- Relevant Vocational, Tertiary or Trade qualification. While having IATA or airline Basic Tariff course would be an advantage.
- Minimum 3 years relevant experience in customer service and facing customers.
- Excellent written and spoken English is essential for the role while any additional languages relevant to contact centre business is an advantage.
- Good knowledge of world Geography and knowledge of airline reservations and ticketing processes and systems will be a strong asset.
- Must be willing to join immediately
- Must have a valid Qatar ID

**Job Types**: Full-time, Contract
Contract length: 3 months

**Salary**: QAR6,000.00 - QAR6,500.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Service: 3 years (required)
- travel agency: 3 years (preferred)

**Language**:

- English (required)

License/Certification:

- IATA or airline Basic Tariff course (preferred)
- Qatar ID (required)



  • Doha, Qatar People Dynamics Full time

    We are hiring Senior Reservation Agents for a leading client in Qatar for 3 month contract: - You will be assisting in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). - Provide feedback regarding system/procedure enhancements about the reservation, B2C...


  • Doha, Qatar Candidzone Full time

    IMMEDIATE HIRING - SENIOR RESERVATION AGENT **Duties**: You will be assisting in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). Provide feedback regarding system/procedure enhancements about the reservation, B2C system bookings, Cancellation and...


  • Doha, Qatar Candidzone Full time

    Any additional languages relevant to the Contact Centre business are an advantage. - Good knowledge of world Geography and knowledge of airline reservations and ticketing processes and systems will be a strong asset - Bachelor's degree - Minimum 1-year experience - Excelient written and spoken English - Residing in Qatar - Must have a valid QID - Must join...


  • Doha, Qatar Inspire Management Training Center Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. Reservation Agent Responsibilities: - Assisting and advising customers who may be choosing from...

  • Senior Reservation

    3 weeks ago


    Doha, Qatar People Dynamics Full time

    We are hiring Senior Reservation & Ticketing Agents for a leading client in Qatar for a 3 month contract: As Senior Ticketing Agent with Doha Sales, your core responsibilities include creating reservations, quoting fares and issuing of tickets. You will serve customers professionally through telephone or in person to achieve customer satisfaction and...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Century Marina Hotel Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Century Marina HotelCluster Asst. Human Resources Manager | Payroll Management Developing HR Policies | Labour Law | Onboarding Employees | ERPCompany DescriptionThe Century Marina Hotel, situated in the heart of Lusail City, is a 5-star property targeting an...

  • Reservation Agent

    4 weeks ago


    Doha, Qatar Gulf Pearls Hotel Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Reservation Agent

    1 day ago


    Doha, Qatar Gulf Pearls Hotel Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Agent-Reservations

    4 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Climbing Mountains Full time

    Join to apply for the Agent-Reservations role at Climbing MountainsPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....


  • Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Senior Reservation Agents to work under our reputed client in Qatar. - Contract Duration - 3 months extendable_ **Qualifications**: - High School diploma or higher, GDS - At least 2 years of relevant experience - Work visa under Secondment, Freelance - Available to join immediately with valid QID - Residing in Qatar **Interested...

  • Reservation Agent

    2 weeks ago


    Doha, Qatar IRS Tunisia Full time

    Should have at least 3 years experience as Reservation Agent - Good communictaion skills - Any nationality can apply **Job Types**: Full-time, Permanent **Salary**: QAR2,500.00 per month **Experience**: - Reservation: 3 years (preferred)

  • Reservation Agent

    4 days ago


    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Reservation Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated...


  • Doha, Qatar Qatar Airways Full time

    We at Discover Qatar and Qatar Airways Holidays aim to create and deliver unique and unforgettable experiences of Qatar served up through exclusive offerings, a constant focus on quality and always with a customer-first approach. As a Senior Reservations Agent, you will assist in processing and confirming bookings/reservations of tourism arrangements for...


  • Doha, Baladīyat ad Dawḩah, Qatar Hotels Full time

    What are we looking forA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:A passion for delivering great customer serviceA highly professional telephone manner and excellent...

  • Reservations Agent

    1 week ago


    Doha, Baladīyat ad Dawḩah, Qatar the ritz-carlton qatar Full time

    Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property...

  • reservation agent

    3 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time

    The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and luxurious atmosphere. Join our motivated and vibrant team as...

  • reservation agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Hyde Johannesburg Rosebank Full time

    Company DescriptionThe Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, vibrant entertainment programs, and trendy and distinguished ALL INCLUSIVE food and beverage concepts with 378 beautifully appointed guest rooms, dream bedding, and a luxurious atmosphere. Join our motivated and...

  • Reservations Agent

    7 days ago


    Doha, Qatar Millennium Hotel & Millennium Central, Doha Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room availability, rates, and hotel...

  • Reservation Agent

    3 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Power International Holding Full time

    The Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications. Additionally, Reservation...

  • Reservation Agent

    2 weeks ago


    Doha, Baladīyat ad Dawḩah, Qatar Power International Holding (Qatar) Full time

    Roles and responsibilities The Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications....