Technical Architect

1 week ago

Doha, Qatar Qatar Airways Full time

About Your Job:
Technical Architect shall be performing a Technical lead role in Server Operations domain - Supporting 24*7 worldwide business operations, primarily for Windows Server Operating System, Virtualisation technologies and Cloud platform. You will involve to define SOPs, review requirements, provisioning and manage risks across Server related Infrastructure and operations.

Key Responsibilities Include:
- Lead Windows operations team to install, configure, test, troubleshoot and maintain hardware (like servers and its components), server software and cloud platform services.- Lead Windows operations team by timely assigning the Server operational activities, service requests and make sure to complete the deliverables with agreed timelines.- Maintain and periodic review of inventory, capacity and the uptime of server infrastructure in Datacenters.- Ensuring timely resolution of reported incidents and problems in Windows server and integrated systems and ensure right changes to system configuration are followed in line with change management process.- Risks to Infrastructure and operations are assessed and mitigation plans are documented, monitored and closed in a timely manner.- Strong experience in Administration and Troubleshooting of Windows Server Operating systems, Cloud and Virtualization technologies and associated hardware/software.- Strong experience in Patch Management and Monitoring solutions in On-premises and cloud environment Such as Microsoft Azure, Google Cloud platform, etc.- Knowledge of Storage and Backup technologies.- Knowledge of 2/3 Tier architectures with IIS and MS SQL/Oracle software.- Knowledge of Structured Cabling and Network devices and their configuration.- Liaising with external suppliers and internal teams involved in both projects and operational maintenance of systems to meet business requirements.- Developing and maintaining Standard Operating Procedure documentation and reporting

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

Qualifications

About You:
You should have Bachelor's degree or Diploma in computer science or equivalent stream with Certifications in Microsoft Technologies and minimum 8 years of experience in Server Operations team with 4 years as a team lead. You must be with expert knowledge of Microsoft Windows platform; Operational knowledge of SCCM, Citrix/VMWare, Microsoft Active Directory and Server Infrastructure. You should be aware of ITIL process of Incident, Change, Problem, Service Request, and related activities like inventory management and leading an operations team.

You should be Self-motivated, communicate effectively with technical / non-technical personnel including senior management and have strong attention to detail and should be able to function with mínimal oversight. You should be passionate to provide Excellent Customer service and should remain updated with latest Technologies and Trends in Server Operations.

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community

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