Head of Operations

6 days ago

Doha, Qatar King's College Doha Full time

**JOB DESCRIPTION**

**Post Title**: **Head of Operations**

**Reporting to**: Principal

Location Doha, Qatar

Reporting to the Principal, the Operations Manager, will support the day-to-day management of
**Job Purpose** non-academic school operations and will manage the implementation of all operational policies and procedures as well as be involved in their development.

The Operations Manager will work closely with the Principal and SLT with the prime objective of ensuring the smooth, daily operations of the school.

The responsibilities of the Operations Manager will include ensuring that all Health and Safety procedures are followed, applicable standards are met and hazards identified and remedied in a timely manner. The Operations Manager will be a member of the school’s Health and Safety
Committee.

The Operations Manager will also contribute to the school’s business activities including procurement and ensure excellent customer service and high levels of communication with staff, parents, visitors, etc.

**Liaising with**: Principal, SLT, staff, parents and pupils.
- Have responsibility for all the services which support the running of the school premises

**Premises ** **Act as the principal point of contact for contractual issues about premises relatedManagement**:contracts such as those for grounds maintenance, plant maintenance andCCTV/alarm/door access. Arrange regular meetings with company management to discuss performance and any matters of concern. On termination or expiration of the contract, organise the tendering process to make a new appointment. **Manage, prepare, and regularly review the maintenance plan for the building and grounds. ** Manage the Site team.
*
- Prepare reports as required for governors and senior management. Deal with correspondence relating to facilities management issues.

**Risk Management ** **Engage in the school risk management process.**
- Identify potential operational risks and the potential impact to the school, reporting them to the Chair of the Risk Management Group.
- Identify and recommend mitigation strategies as appropriate.

**Site and Building ** **Ensuring all schools buildings and grounds are cleaned to agreed standards and**
Responsibilities **specifications**
- Ensuring maintenance of all school buildings, grounds and utilities, operating an agreed programme of planned preventative maintenance and making sure that repairs are properly and promptly carried out.
- Keeping all school buildings and grounds secure, reporting breaches of security and ensuring that any resultant damage is repaired or fault rectified properly and promptly
- Ensuring compliance with relevant health and safety regulations and codes of practice and with due regard for the health and safety and welfare of all premises users and visitors including contractors
- Administer the lettings at the school, ensuring that applicants are screened appropriately, and best use of available resources is achieved.

**Business ** **Have a commercial mindset to be able to imbed commercial perspectives throughout**
Development, **the operational activities of the school. This will include activities such as transport,**
Event Management **uniform, and catering operations.**
and Day-to-Day
- To lead the Academy, King’s out of school club and activity initiative.

**Operations ** **Identify other revenue generating activities that would benefit the school**
- Managing the promotional and business aspects of all school events in discussion with the Principal
- Negotiating contracts and fees
- Generating innovative ideas

**Health and Safety**
**Quality Assurance** **Working with all relevant staff to ensure the safety and security of all children by implementing routine and rigorous procedures and by advising the health and safety committee of improvements and changes that need to be made in a timely manner.**
- Provide advice and guidance to managers and staff on building health and safety matters
- Carry out termly inspections of the buildings and grounds, and report the findings at meetings of the Health and Safety Committee
- Investigate site related accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards.
- Ensure that policies and procedures for the site team are regularly reviewed and put into effect. Carry out risk assessments (preparation and review)
- To work with the Principal to ensure that all resources and areas of the school meet school Health and Safety standards.

**Data**To provide the Principal with relevant information relating to school performance and development when required.

**Community** **To identify opportunities, with the Principal and Senior Management Team, to further involve parents, carers, community figures, business and other organisations to enhance and enrich pupils’ experiences.**
- To share knowledge and experience with other schools in Qatar to promote innovative initiatives.
- To ensure timely and

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