Sales Representative/cashier
7 months ago
Key Responsibilities:
**1.Customer Service**:
- Greet customers warmly and provide assistance with product selection.
- Answer customer inquiries about products, services, and promotions.
- Ensure a positive and welcoming shopping experience for all customers.
- Handle customer complaints and concerns professionally and promptly.
**2.Sales Transactions**:
- Process sales transactions accurately using the POS system.
- Handle cash, credit, and debit card transactions securely and efficiently.
- Ensure correct pricing and product information during transactions.
- Issue receipts and provide change as needed.
**3.Product Knowledge**:
- Maintain a thorough understanding of products, including chocolates, cakes, pastries, flowers, and coffee offerings.
- Provide detailed information about products to customers, including ingredients, preparation methods, and storage instructions.
- Stay updated on new products and seasonal offerings.
**4.Merchandising and Display**:
- Assist in setting up and maintaining attractive product displays.
- Ensure products are properly labeled and priced.
- Monitor product inventory on the showroom floor and restock as needed.
- Maintain cleanliness and organization of the showroom and display areas.
**5.Cash Management**:
- Balance the cash register at the beginning and end of each shift.
- Prepare cash deposits and submit them to the Branch Manager.
- Report any discrepancies or issues with the cash register to the Branch Manager.
**6.Order Management**:
- Take and manage customer orders for chocolates, pastries, cakes, flowers, and coffee.
- Ensure accurate and timely preparation and delivery of customer orders.
- Communicate effectively with the kitchen and florist to coordinate order fulfillment.
- Follow up with customers to confirm order details and delivery times.
**7.Cleanliness and Maintenance**:
- Maintain the overall cleanliness and organization of the showroom, including floors, counters, and display areas.
- Ensure that all products are stored properly and that the display areas are tidy and inviting.
- Clean and sanitize the cash register area, counters, and any other high-touch surfaces regularly.
- Dispose of waste properly and ensure compliance with health and safety regulations.
**8.Supportive Roles**:
- Assist the florist with arranging and displaying flowers.
- Help the kitchen staff with packaging and labeling products as needed.
- Participate in special events and promotions as required.
- Assist with inventory counts and control measures.
**9.Compliance and Safety**:
- Adhere to all company policies and procedures, including food safety and hygiene regulations.
- Maintain a clean and safe work environment.
- Report any safety hazards or maintenance issues to the Branch Manager.
**10.Team Collaboration**:
- Work closely with other team members to ensure a seamless customer experience.
- Communicate effectively with colleagues and management.
- Participate in team meetings and training sessions
**Job Types**: Full-time, Permanent
Pay: QAR3,500.00 per month
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