Operation Manager

4 months ago


Doha, Qatar Gold Bay Hotels Full time

Fully responsible for all aspects of all departments.
Support and work with all Head of Departments in all aspects of running this hotel.
Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
Monitor the purchase / indent / requestions of each department, the accounts receivable (collectionfrom debtors) and the accounts payable (payable to the vendors / suppliers etc).
Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels,expiry etc) with the F & B Manager & Chef.
Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
Inspecting all departments for SOP implementation.
Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness,staff grooming & hospitality culture.
Monitor the co-ordination between all departments for smooth & efficient operations.

Assessing and reviewing customer satisfaction and service recovery process.
Meet all dept. heads to review & train the staff to upkeep the human capital.
Identifying staff learning needs and assisting with development
Providing timely and constructive feedback to all direct reports as and when required either formally orinformally.

Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow upthe business

Pay: QAR8,000.00 - QAR10,000.00 per month


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