At Your Service Agent

3 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 21147881

**Job Category** Rooms & Guest Services Operations

**Location** Al Messila a Luxury Collection Resort & Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

  • At Your Service Agent

    7 days ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23211639 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

  • At Your Service Agent

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23156347 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • Guest Service Agent

    2 weeks ago

    Doha, Qatar Rixos Gulf Hotel Doha Full time

    **Guest Service Agent** The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our...

  • At Your Service Agent

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23102323 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

  • At Your Service Agent

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22162673 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

  • At Your Service Agent

    1 week ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23054330 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • Guest Service Agent

    2 weeks ago

    Doha, Qatar BANYAN TREE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    3 weeks ago

    Doha, Qatar Candidzone Full time

    IMMEDIATE HIRING - GUEST SERVICE AGENT - Female - Arabic Nationality - 2+ years of experience in Hotel - 8 hours plus 1-hour breaktime - OT will be paid - Work Location - Doha - QID with NOC is preferred - Acknowledged resignation letter is preferred - Immediate joining is a must - 2500QAR plus FAT and service charge fixed 150QAR a month For interested and...

  • Customer Service Agent

    2 weeks ago

    Doha, Qatar Vistas Global Full time

    **We are looking for a Customer Service Agent preferably with background in the medical field.** Professional who is Responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities. Position requires excellent telephone communication skills, and a high level of skill in entering data into the...

  • Customer Support Agent

    2 weeks ago

    Doha, Qatar Aldobi Online Trading and Service L.L.C Full time

    **Job Overview**: Position: Customer Support Agent (Bilingual: English and Arabic) Company: Aldobi Are you passionate about providing exceptional customer service? Aldobi, a leading Qatari tech company that connects laundries and cleaning service providers with customers, is seeking a dynamic and enthusiastic Customer Support Agent to join our team. As a...

  • Agent-at Your Service

    4 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **رقم الوظيفة** 22198691 **التصنيفات** Rooms & Guest Services Operations **الموقع** JW Marriott Marquis City Center Doha, Conference Centre Street, West Bay, Doha, Qatar, Qatar عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى...

  • Service Desk Agent

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    We are HiringSERVICE DESK AGENTTEMPORARY POSITION: to join ASAP until 31 DEC 2023 contract ONLYQID: must be under Family Sponsorship or Freelance ONLYSalary: 7,150 QAR per month/full packageThe Service Desk Agent reports to the Lead – Service Desk. S/he is the first line support and single point of contact for all Sidra Medicine employees in a 24/7...

  • Agent-at Your Service

    1 week ago

    Doha, Qatar Marriott International, Inc Full time

    **Número de Empleo** 23054330 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Operar la central...

  • Agent-at Your Service

    3 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Número de Empleo** 23156347 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del Trabajo** Operar la central...

  • Customer Service Agent

    2 weeks ago

    Doha, Qatar ABH Holding Full time

    Our Company is urgently looking for a Customer Service Agent. *Female *26-35 years old *3-4 years experience in related field *Excellent Interpersonal Communication Skills

  • Sales Agent Real Estate

    1 week ago

    Doha, Qatar EXPERT REAL ESTATE Full time

    MUST HAVE A CAR & DRIVING LICENSE - Excellent Costumer Service Skills - Excellent English Communication - Arabic (preferred, but not required) - With Real Estate Experience - Transferrable Visa with NOC Job Role Summary: Property Agent is the back bone of the company. The main role for a Property Agent is to close deals and generaterevenue to the company....

  • Senior Member Service Agent

    3 weeks ago

    Doha, Qatar Qatar Airways Full time

    **218835**Job Posting** Mar 10, 2025, 1:24:14 AM | **Primary Location** Doha | **Unposting Date** Mar 24, 2025, 3:59:00 PM **Description** **About the role** Qatar Airways are looking for a professional to join our Loyalty team as a Senior Member Service Agent. As a Senior Member Service Agent, you will be responsible for offering all Privilege Club...

  • Agents

    3 weeks ago

    Doha, Qatar Q bay real estate Full time

    Join Our Team! We are looking for dynamic, motivated individuals to join our growing team! If you have a passion for real estate or administrative work, we want to hear from you! Positions Available: Real Estate Agent Are you passionate about helping people find their dream homes? We are looking for experienced, driven, and client-focused Real Estate...

  • Customer Service Agent

    2 weeks ago

    Doha, Qatar MATRIX INCORPORTATED CONTRACTING CO. W.L.L Full time

    Good English communication skills with Arabic speakers add-value - Previous experience in world class customer service environment preferable - Highly motivated to deliver a world class service - Allocation will be on our Metro station - Shift basis work based on business requirements and Shift pattern 6/2 - 10 hours duty on feet at the metro station, as it...

  • Guest Experience/service Agent

    4 weeks ago

    Doha, Qatar SPHC Full time

    **Join our extraordinary world!** **Distinguished design, superlative style, warm and genuine service make this Luxury & Lifestyle Collection truly unique and special.** With the strategic rapid growth of our luxury brands in Qatar at IHG Hotels and Resorts, we are looking for a seasoned Guest Experience/Service Agent with luxury and lifestyle brand hotel...