Government Relationship Officer

1 week ago

Doha, Qatar Foreign & Commonwealth Office Full time

Job Description (Roles and Responsibilities)

The British Embassy Doha is part of a worldwide network that represents political, economic, security and consular interests overseas and is now looking for a **Government Relationship Officer**, job grade Administrative Assistant (AA), to start as soon as possible.

**British Embassy Doha**

70 of us, of many different nationalities and backgrounds, work together at the British Embassy in Doha to make the United Kingdom more prosperous and more secure, and to give consular assistance to British citizens who need their Government’s help. The Corporate Services section is at the heart of the Embassy, responsible for many operations from recruitment, IT, finance, estates management and so on.

**Foreign, Commonwealth and Development Office (FCDO)**

We pursue our national interests and project the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK’s security, defend our values, reduce poverty and tackle global challenges with our international partners.

FCDO brings together the best of Britain’s international effort and demonstrates the UK acting as a force for good in the world. We employ around 17,300 staff in our diplomatic and development offices worldwide In 280 overseas embassies and high commissions.

**Main purpose of job**:
The purpose of this role is to enable staff of the British Embassy to obtain the necessary permissions to live, work, and perform their duties and to assist the Embassy and its visitors in conducting their business in Qatar.

You will be a strong team player and will work closely with colleagues within the Protocol & Government Relations Department and Corporate Services Department to enable staff to live and work in the Qatar.

**Duties and responsibilities**:

- Dealing with Qatari authorities regarding the smooth arrival and departure of UK-based staff and Embassy VIPs/ guests.
- Receiving, recording, organising, prioritising work and updating customers on progress.
- Arranging Ministry of Foreign Affairs clearance, employment visas, health cards and Qatari IDs for staff.
- Liaising with the entities such as MoFA, Ministry of Interior (MoI), Customs, Traffic Department, and other Embassies and Consulates.
- Assisting with driving licences, alcohol licences, and vehicle registrations for diplomatic staff.
- Arranging with Customs and contractors the release of unaccompanied airfreight, heavy baggage, and cargo for UK-based staff and/ or the Embassy.
- Arranging clearances for the Diplomatic Bags.
- Obtaining visit visas for staff from other British Embassies.
- Obtaining visas from other Embassies to enable Embassy staff to carry out their duties abroad.
- Arranging meetings for Embassy officials with Qatari authorities, maintaining relationships between the Embassy and various government or official departments.
- Providing guidance about Qatar processes and procedures.
- Drafting note verbales to Qatar government departments.
- Attending VVIP movements and acting as translator when required.
- Taking part in part in Embassy’s emergency planning and response to a crisis affecting UK citizens.
- The above list is not exhaustive and the jobholder will be required to be flexible and take on other ad hoc tasks as required. _

**Key Behaviours**:

- **Making Effective Decisions** - Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications and risks of decisions.
- ** Delivering at Pace** - Take responsibility for delivering timely and quality results with focus and drive.
- ** Communicating and Influencing** - Communicate purpose and direction with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.
- ** Managing a Quality Service** - Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.

Essential qualifications, skills and experience
- Excellent communications skills in English and Arabic, both verbal and spoken (to be tested at interview). Able to express ideas and messages clearly and concisely, both orally and in written communication and with an eye for detail.
- A confident communicator with excellent interpersonal skills and proven ability to engage at all levels internally and with external contacts, and collaborate effectively across Embassy teams.
- Experience of working in or dealing with the Qatari Government: Immigration, Customs, MoI, and other authorities.
- Excellent customer service skills. Demonstrates courtesy and consideration in dealing with internal and external contacts.
- Strong work ethic and demonstrates high level of professionalism.
- Resourcefulness in solving problems and demonstrates good judgement.
- Ability to multi-task and respond quickly and flexibly to meet multiple and changing priorities.
- Proven record of organisational ability. Ability to prioritise and organise

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