Trampoline Park Receptionist/coordinator

7 months ago

Qatar Rebound Events Full time

Welcome and induct clients to Rebound
- Cash handling and reporting.
- Maintain and update client records
- Provide reports as requested by management
- Work on tasks as allocated by your supervisor, adhering to due dates of deliverable items
- Induct new staff to uses of customer management system and administration duties
- Assist with assessment and performance reviews of subordinate staff
- Maintain cleanliness, tidiness and stock levels within the reception area
- Promote continuous improvement in practice and help to generate innovative ideas within the department
- Attend to clients with a high level of customer service
- Refer clients to the appropriate team member for guidance outside of your scope
- Work in collaboration with all members of Rebound team to continually enhance the member experience
- Promote sales and help the business grow, a large part of which is by providing information and upholding a manner representative to Rebound.
- Coordinates with the internal set up of the trampoline and how it operates
- Is comfortable on the trampoline itself in case there is in need to assist a client in the trampoline area.
- Ensure that clients have all the necessary props prior to joining the activity
- Perform other assigned tasks from time to time

**Job Types**: Full-time, Contract, Permanent

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