F&b Attendant

2 weeks ago

Qatar RIXOS Full time

**Company Description** Rixos Qetaifan Island North**

Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
**Job Description** F&B Attendant**

This position is responsible for delivering a friendly, fast, accurate, and efficient food and beverage service to our guests, ensuring exceptional service standards are maintained according to our guests' expectations.
- To welcome, smile, and greet our guests.
- Suggest and professionally upsell food and beverage products.
- To serve all our guests & colleagues with fast, efficient, and accurate service.
- Attend and accommodate guests' reasonable requests and ensure all queries are responded to promptly and on time.
- To be knowledgeable about the menu and information about the food and beverage offerings available to answer guests' questions.
- Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.
- Ensure efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is maintained.
- Set up, clear, and promptly service tables after use to ensure that guests can be seated promptly.
- Ensure the restaurant areas are clean and well presented at all times and assist with cleaning and housekeeping duties as required
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction and ensuring that any guest complaints and comments are reported to management.
- Ensure all charges procedures are carried out according to agreed procedures.

**Qualifications**
- High School Diploma
- Previous service experience is an asset
- Knowledge about the Point-of-Sale System is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Basic Food Safety Certificate
- Arabic Speaking is an advantage
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, always remain calm and courteous

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