Food & Beverage Coordinator - Wyndham Grand Doha

7 months ago

Qatar Wyndham Hotels & Resorts Full time

Wyndham Hotels & Resorts is now seeking a Food & Beverage Coordinator to join our team at Wyndham Grand Doha West Bay Beach in Doha, Qatar.

**Job Summary**:
The Food & Beverage Coordinator will contribute to the performance of the hotel by handling all Food & Beverage requests:

- Prepare presentation and other documents required for the Food & Beverage Manager and the department.
- Work in close relation with all the Department Heads.
- Assist the Outlet Managers in all actions plans and training programs when as required.
- Prepare monthly, weekly Food & Beverage reports and outlet promotions.
- Coordinate and design F&B menus, name/food tags and signage for all F&B outlets and events.
- In charge of the administration and F&B reservation office.
- In charge of guest loyalty program
- Over the phone sales of the dining outlets.
- Monthly training the restaurant hostess standards and reservations.

**Education & Experience**:

- High school diploma or equivalent
- 2 plus years related experience minimum and/or training in an office environment (Hotel experience is an advantage)

**Physical Requirements**:

- Flexible and long hours sometimes required.
- Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

**General Requirements**:

- Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs
- Perform other duties as requested by management.

**Fundamental Requirements**:

- Maintain a warm and friendly demeanor at all times.
- Answers telephone, take messages or directs calls and places outgoing calls. Internally covers department phones during meetings and employee absences
- Operates office equipment such as copiers, calculators and personal computers. May maintain office supplies and ensure the maintenance of office equipment
- Greets and directs walk-in traffic.
- Performs general clerical duties as needed such as processing mail, filing, alphabetizing records, and completing forms and reports
- Ensure overall guest satisfaction

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

**Job Location**: Wyndham Grand Doha West Bay, West Bay Doha, Diplomatic Area, Plot number 2003, Doha, Doha 66626
Employment Status: Full-time

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