E-commerce Assistant Manager

3 weeks ago

Doha, Qatar Minor International Full time

**Company Description**

NH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests’ expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip.

**Electronic Distribution**
- To implement Hotel long-term Electronic Distribution Strategy working in line with corporate guidelines for Minor hotels or properties as designated.
- To search and select Online Travel Agents to implement SOPs for various International & Regional Online Travel Agents covering commercial terms, top source and guest geography markets, content management procedures, billing & payment information, etc plus tracking procedures and connectivity issues.
- To monitor and report on the hotels’ effective use of electronic distribution tools and procedures in areas of business intelligence to maximize hotel’s competitive advantage in the marketplace.
- Establish reports from OTA’s account mangers quarterly to prepare the document for MHG’s Q-Reviw.
- Monitor all online offerings and comp set regularly.
- Measured on rate parity issues when its alerted by MHG through rate gain and or rate 360.

**Ecommerce**
- Responsible for defining the strategy and execution of ecommerce activities
- Oversee Ecommerce activity including the management of the hotel’s web site and mini-sites in line with corporate guidelines together with marketing.
- Oversee the relation with OTA and the implementation of strategies to maximize the production and revenues.
- Develop measure and optimize ROI on new traffic generating channels.

**Site Development**
- Develop Ecommerce strategies and best practices for the hotel web site such as content management, traffic driving tactics and strategies
- Work closely with Marketing Communication team to maintain relevant and search oriented key words and is up to date and optimized

**Revenue Management**
- Assist the revenue team at each property in maximizing revenue and yield through business trend analysis, highlighting areas of opportunity in Electronic distribution strategies on an on-going basis.
- Monitor and control that the distribution through all channels Distribution strategy and closely monitor business shifts between channels (Channel Management).
- Monitor and control that the Dynamic Pricing Strategies is adhered to and promoted with global and local distribution partners.

**Qualifications**
- At least Bachelor’s Degree in any related filed.
- Proven background in sales in a 5 stars hotel chain with a minimum of 2 years’ experience.
- Ability to manage the relationship with team members, owners, key corporate and leisure accounts.
- English speaking, understand the local market behavior.
- E commerce related systems literacy.
- Excellent communication skills both verbal and written.
- Strong computer related skills.

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