Call Center Agent

2 weeks ago


Doha, Qatar Applynewjobs Consulting Full time

Published

January 3, 2023

Location

Doha, Qatar

Category

Customer Service / Reservations / Telecalling

Job Type

Full-time

**Description**:
Looking for a Call center Agent for Doha, Qatar.

Job Responsibilities:

- Generate sales leads Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Follow communication procedures, guidelines and policies Take the extra mile to engage customers.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Manage large amounts of incoming phone calls.
- Keep records of customer interactions, process customer accounts and file documents.
- Take the extra mile to engage customers.

Job Requirements:

- Bachelor degree holder.
- Proven experience as a Call center Agent.
- Excellent communication and presentation skills.
- Demonstrates solid work ethics.
- Track record of over-achieving quota.
- Dynamic, hard-working, pleasant personality, self-disciplined & self-motivated.
- Ability to work effectively with mínimal supervision.



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