Sports Club Supervisor

3 weeks ago

Doha, Qatar RIXOS Full time

**Company Description** Rixos Premium Qetaifan Island North**

Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.
**Job Description** Sports Club Supervisor**

The Sports Club Supervisor is responsible for overseeing the daily operations of the sports / fitness club, ensuring a safe, clean, and enjoyable environment for members and guests. This role includes supervising team members, coordinating activities, maintaining facilities, and promoting programs to enhance member engagement and satisfaction.
- Greet and assist members and guests, addressing any questions or concerns.
- Promote programs, services, and events to enhance member engagement.
- Handle membership inquiries, sign-ups, renewals, and cancellations.
- Ensure the facilities, including gym, activities' area and common areas, are clean, safe, and well-maintained.
- Coordinate with maintenance staff for repairs and upkeep of equipment and facilities.
- Oversee the scheduling and usage of facilities to optimize member access and satisfaction.
- Develop, implement, and supervise a variety of sports and fitness programs, classes, and events.
- Monitor program participation and feedback to continuously improve offerings.
- Collaborate with coaches and trainers to ensure high-quality program delivery.
- Ensure all club activities and facilities comply with safety standards and regulations.
- Implement and enforce club policies, procedures, and emergency protocols.
- Maintain accurate records of incidents, accidents, and safety inspections.
- Monitor expenses and revenues, aiming to meet or exceed financial targets.

**Qualifications**
- Bachelor’s degree in sports management, recreation, business administration, or a related field.
- Previous experience in sports club management, fitness, or a related field.
- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Ability to multitask and handle stressful situations effectively.
- Knowledge of sports, fitness programs, and facility management.
- Basic understanding of budgeting and financial management.
- Proficiency in using management software and other office tools.

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