Senior Rostering Officer

7 months ago

Doha, Qatar Qatar Airways Full time

About the role

Oversee the workforce management on a long term view, ensuring effective resource planning implementation and use across the Hub. Develop long-term capacity plans and provide accurate workload predictions, budgeting and planning.

Key accountabilities include:
Operational
- Works in close coordination with Senior Resource Planning Real Time Officer and HR ensuring Doha Hub Department has an adequate pool of suitably qualified employees.
- Liaise with Training and Hub Support for long term planning of staff rotas with all the applied / approved leave and training.
- Design, develop and maintain effective resource planning and forecasting models to support a multi-skilled, multi-channel operation, to ensure maximum operational and commercial efficiencies.
- Analysis/enhancement of existing rostering and leave systems, preparing business cases related to improvements and related follow up for approvals.
- Obtain operational forecast data to align the required manpower.
- Assess and quantify short/long term risks and opportunities identified through process of analysis and forecasting in order to avoid operational disruptions and look for cost savings opportunities.
- Manage crisis management program in event of incident or accident and be fully familiar with the Local Emergency Response Plan through regular trainings.
- Identify and agree best practice for resource planning, and implement consistent processes across all areas in Hub.
- Perform other department duties related to his/her position as directed by the Head of the Department.

Additional Accountabilities
- Compile excellent operational reports for the Hub Management and Ground Services Head Office.
- Provide guidance and assistance to employees in relation to administrative matters and employment conditions.
- Lead forecasting meetings with all stakeholders.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.

Join us as we dare to achieve what’s never been done before.

**Qualifications**:
About you
- Relevant College or University qualification to min Bachelor's level
- Minimum 5 years relevant experience
- Management/Leadership experience with the Airline or Aviation Industry. Management role with significant autonomy
- Managing a team of people from a multicultural background
- Attention to detail and quality.
- High degree of self-motivation and personal enthusiasm.
- Strong organisational skills.
- Ability to write reports, business correspondence and procedure manuals.
- Ability to effectively present information and respond to operational queries from all QR networks.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

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