Coordinator - Invoicing

2 weeks ago


Qatar Milaha Full time

**Description**

**Key Roles & Responsibilities**
1. Dispatch invoices (psychical and electronic) to customers within specified timeline to ensure on-time payment from customers.

2. Follow up with customers to obtain the proof of delivery (receipt) so that there is a proper record of delivery that reflects the transaction.

3. Resolve invoice disputes (focal point) via internal coordination with operations, pricing etc. so that the facts are correctly reflected in the invoiced charges.

4. Coordinate the activities of the Messengers for psychical timely delivery (only if electronic delivery not possible) of invoices to customers to ensure swift payment collection.

5. Upload supporting documents such as port receipts, duty payments etc. in Oracle Transport Management (OTM) System so that these documents can be sent to customers along with the transparent invoice charges.

6. Report the volume and delivery status of invoices issued to customers so that there is internal visibility on pending invoices and any other performance metrics relevant to invoicing.

7. Communicate with Accounts Receivable (AR) team on missing invoices, disputes, credit notes etc. to ensure that any reconciliations are quickly resolved and lead to faster customer payment.

8. Reconcile mismatches between customer invoice and vendor cost invoice (or charge quote mismatches etc.) to ensure that any reconciliations are quickly resolved and lead to faster customer payment.

9. Perform job related duties as assigned.

**Qualifications**

**Education & Professional Qualification**:

- Bachelor’s Degree or Diploma

**Professional Experience**:

- 3 - 5 years of experience in finance/accounting discipline
- Experience & knowledge in Freight Forwarding, Logistics, Shipping Line
- Experience & to prioritise workload to ensure deadlines are met

**Geographic Experience**:

- Not required

**Computer Skills**:

- Good knowledge of cashiering systems, financial systems
- Good knowledge of Transport Operational Systems

**Language Skills**:

- Business fluent English

**Market/Industry/Functional Knowledge**:

- Achievement Orientation-Undertakes and is results oriented. Takes charge, shows self-motivation and ambition for personal and professional achievements. Has a competitive drive to get things done.
- Relationship Building-Builds relationships and networks; works through and with others. Communicates and negotiates effectively and persuasively.
- Analytical Thinking-Analyses problems effectively and solves complex issues. Considers the long-term impact and anticipates future consequences and trends. Creates new insights and generates innovative solutions.
- Creative Thinking-Searches for the new and different. Out-of-the box thinking creates new insights. Generates new concepts.
- Customer Focus-Is service oriented and dedicated to meeting requirements of internal and external customers. Maintains effective relationships and handles difficult customers tactfully. Acts with the customer in mind.

**Job***: Business Support

**Organization***: Freight-Forwarding

**Job Posting***: Jan 24, 2023
**Unposting Date***: Feb 23, 2023


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